Netherlands :)
Real US/Europe split here
No cashier packs your bag for you in Europe. Sometimes it’s a fun game trying to be faster packing than them scanning.
I hate self checkout. I work all day to then check out my shit and bag my own groceries? And pay 2x for the same food and less service than 5 years ago?
Then offer a discount for self checkout.
I used to love using the self-checkout. But then it became a trend among the corporate overlords here to get all paranoid about people stealing food, so now they have the weight system calibrated too strict. Now if you breath on the items in the bag it locks you out and someone has to come unlock the system to continue scanning. So it’s not really worth the hassle, and seems kinda pointless since an employee has to unlock the system after every few items.
I actually prefer self checkout. Idk. I get it though.
- I don’t work here. Stop trying to get me to do the job for free, either pay a cashier to check me out or fuck off.
- There’s an epidemic of these machines not working and then the shopper getting charged with shoplifting over it, Wal-Mart is the worst at doing this.
So this is pro-self checkout? Why would you be pro self checkout? Besides the extra time and effort for the customer to check out if they have more than a couple items, I recently read an article saying that even for the companies they haven’t worked out: besides the problems and delays they cause where they have to provide employee assistance anyway (“Unexpected item in bag”, etc), they’ve lost more to theft and are having to spend more money on adding more anti-theft tech, etc. One company they interviewed is phasing them out.
(edit after reading some comments) The article also talked about people getting in trouble for accidentally not getting something scanned.
Why would you be pro self checkout? Besides the extra time and effort for the customer to check out if they have more than a couple items
In what alternate reality does self-checkout take more time and effort?
- If you go to a cashier then you have to wait in line. At my local supermarket there is one cashier vs. 16 self-checkout machines. Even if you go at an extremely busy time there is almost always a self-checkout machine available.
- With self-checkout you simply scan the items from your basket and put them in your bag. With the cashier you have put all your items on the conveyor belt, wait for them to be scanned, then put them in your bag.
- If you have more than a few items you simply grab a hand-scanner or just use the app on your phone and scan the items as you put them in your cart. Then you just go to a self-checkout machine and pay. No unloading the cart at checkout, you just pay and take your cart to your car.
the problems and delays they cause where they have to provide employee assistance anyway (“Unexpected item in bag”, etc)
What do you mean unexpected item in bag? The self checkout machine can’t look into my bag.
The article also talked about people getting in trouble for accidentally not getting something scanned.
Never seen that happen. You get random bag checks before you pay (so at that point it’s technically not theft). If you missed something, they simply re-scan all the items and you pay the correct amount, that’s all.
In the name of theft prevention and legal compliance, they do not give self checkout customers the same powers as actual cashier employees:
- Self checkout customers cannot verify their own age for age-restricted items.
- Self checkout customers cannot scan something and report the number of duplicates (e.g., scan a can and punch in that you’re buying 8 of them).
- In most stores, self checkout customers are policed by the system to make sure that each item is placed onto a scale that weighs everything, and stops the process if weights don’t match up.
- The ergonomics and flow of self checkout doesn’t allow for a conveyor belt style rapid scanning, because a self checkout station is a tighter space and tends to require bagging as you scan, instead of scanning and bagging separately and independently.
- The frequency of produce code entries means that customers tend to be much slower to enter foods that don’t have bar codes.
As a result, self checkout tends to be slower for customers who have more than 20 items. That might be offset if there’s a longer line for regular cashier, but if there’s no line the employee cashier is much faster.
Self checkout isn’t supposed to be for more than 10 or 15 items in most stores… obviously it would be less convenient in those cases.
Self checkout works fine for large amounts of items. You grab a portable scanner at the entrance and scan items as you put them in your cart. When you arrive at checkout you already scanned all your items and all you have to do is pay.
Self checkout customers cannot verify their own age for age-restricted items.
Age verification happens asynchronously and causes zero delay for anyone who doesn’t look like a teenager. The employee overseeing the self-checkout gets an alert on their tablet-thingie, they take one look at me and press approve. You can just keep scanning items while this happens. Usually the ‘your age may be checked’ alert disappears within seconds.
Self checkout customers cannot scan something and report the number of duplicates (e.g., scan a can and punch in that you’re buying 8 of them).
They can where I live.
In most stores, self checkout customers are policed by the system to make sure that each item is placed onto a scale that weighs everything, and stops the process if weights don’t match up.
I’ve never seen that, and I’m not aware of any supermarket chain in my country that does this.
The ergonomics and flow of self checkout doesn’t allow for a conveyor belt style rapid scanning, because a self checkout station is a tighter space and tends to require bagging as you scan, instead of scanning and bagging separately and independently.
The conveyor belt slows things down. You take an item out of your basket, scan it and put it in your bag in one go instead of it being two separate actions. You’re only handling each item once instead of twice. Besides, if you’re planning to get a lot of items you scan while shopping, not at checkout. You get a portable scanner, put it slot on your cart and just scan each item as you put it in your cart.
As a result, self checkout tends to be slower for customers who have more than 20 items.
If you scan while you add items to your cart it takes less than 10 seconds to check out, regardless of how many items you have
That might be offset if there’s a longer line for regular cashier, but if there’s no line the employee cashier is much faster.
My local supermarket has a grand total of 1 regular cashier, versus 16 self checkouts. If you go during a busy time you have to stand in line. Since the regular cashier is basically only used by people who don’t want to or can’t use self-checkout for some reason (that is: usually elderly people) this line doesn’t move very fast.
When it’s a quiet time of day there often isn’t a regular cashier at all and you have to ask the person overseeing the self-checkout who then has to call someone to help you out as they cannot leave the self-checkout isle unattended so you end up waiting for a cashier to arrive.
Self checkout is always faster, by an order of magnitude.
In most stores, self checkout customers are policed by the system to make sure that each item is placed onto a scale that weighs everything, and stops the process if weights don’t match up.
I’ve never seen that, and I’m not aware of any supermarket chain in my country that does this.
I’ve never been to a grocery store where the self checkout doesn’t weigh everything. That’s why people keep getting the “unexpected item in bagging area” error that requires an employee to come over to check and clear the error each time. This is to try to prevent theft. If you have more items than will fit into one bag, you have to periodically remove that bag and start a new bag. If you bump something or move things around while you bag (there’s very little room to work with), you often get one of these errors.
Besides, if you’re planning to get a lot of items you scan while shopping, not at checkout. You get a portable scanner, put it slot on your cart and just scan each item as you put it in your cart.
I’ve never been in a store that has this. What stores in what country are you referring to? The anti-theft equipment for a system like this that would prevent someone stealing by simply not scanning something is probably a lot more expensive than the usual self checkouts. It probably has to use RFID or something and be able to effectively compare all items you’re walking out with to what all was in the transaction. Do you exit the store through a specific gate that scans stuff or what?
Anyway, I think most of the people who are raving about how great self-checkout is are those who only buy a handful of items at a time, probably not stocking up on groceries or buying enough for a family.
If the store is busy I never try to self checkout since there are lines at all of them, people with full carts and the lines move very slowly compared to the ones with a cashier, where for the same length of line, my wait time is much shorter and then someone who’s better at it than me, with a conveyor belt and ability to scan quickly does it, and there is usually also another person bagging, or if not I can bag as they scan (depending on the store).
I’ve never been to a grocery store where the self checkout doesn’t weigh everything. That’s why people keep getting the “unexpected item in bagging area” error that requires an employee to come over to check and clear the error each time.
Sounds like a stupid system.
What stores in what country are you referring to?
Pretty much every supermarket in the Netherlands.
Here is a video of it in action
The anti-theft equipment for a system like this that would prevent someone stealing by simply not scanning something is probably a lot more expensive than the usual self checkouts.
There is no anti theft system other than randomized bag checks where they check up to 10 items from your bag to see if you scanned them. Takes about 1 minute and with daily supermarket visits this happens maybe once a month or so. (I think there is some kind of reputation system linked to your store loyalty card).
Do you exit the store through a specific gate that scans stuff or what?
You scan your receipt af the exit gate (you can also scan a barcode from the store’s app or choose a tiny receipt that only contains the exit barcode). You have to go through one or these gates regardless of wether you go through self checkout or not.
If the store is busy I never try to self checkout since there are lines at all of them
There are almost never lines at self checkout. There are 16 self checkout stations vs only one regular cashier. Self checkout is super fast and even if they are all occupied one usually frees up in less than a minute.
The system you describe sounds good, however, it’s nothing I’ve ever encountered. May I ask where you live?
Your entire comment seems premised on the mistaken assumption that every self checkout system is implemented in the exact same way.
I use self checkout at certain stores, and avoid it at others.
And the store that this whole post is about, Wal-Mart, is definitely one of the stores I’ll avoid self checkout at. Their system sucks.
Your entire comment seems premised on the mistaken assumption that every self checkout system is implemented in the exact same way.
It basically is implemented the exact same way in every supermarket in my country.
So we’re having a conversation about the Wal-Mart style self checkouts, which you’ve not only never experienced, but apparently can’t even imagine.
To borrow from an earlier comment of yours, we’re in an “alternate reality,” so your conversation should be grounded in that understanding.
self checkout cannot remove anti-theft devices.
I’ve never seen anti-theft devices on items in a supermarket.
on clothing and tech???
Clothing and tech in a supermarket?
near the letters and hygene products?
They are HUGELY advantageous to shoplifters. My local grocery store did it for a few years and stopped all together.
I just like the feeling of privacy. When the staff redirects customers to the cashiers because there’s less queue than at the self checkout, I pretend not to hear with my headphones on.
Same. I’m one of the few people that prefers self checkout. Covid was a magical time for me while grocery shopping. No one awkwardly had to smile after eye contact, everyone gave space and avoided each other, just get in and get out without ever taking out my headphones. Self check out is always faster where I’m from too.
As a hermit forced to live and work in the modern world, COVID is the high I’ll never get again.
Ditto. Then, when we went back to “normal,” I felt like I had to pretend to hate it because everyone else hated it so much. For me, it felt like freedom and relief.
I only prefer self checkout when I’m buying rubbers and lube. Anything else I’d rather have the checkout person scan and bag for me.
If you have social anxiety, the checkout person conversation is one of the easiest interactions for you to practice those skills on. “Hello, here are my items, thank you” is about the gist of what’s necessary.
I don’t need practice. I can do it fine. I just do not want to.
Oh I have absolutely no social anxiety, I just prefer to keep what I’m buying to myself when I can, rubber or not.
Wait a minute, do you mean to tell me that the mighty MBA class are actually just short-sighted, trend-hopping, avaricious shitbags?
Yeah, if you can’t pay people enough to notice and/or care if I steal from you, I get to steal from you. Them’s the rules.
“If you aren’t able to stop me, I get to rape you. Them’s the rules.”
That’s how fucking stupid you sound.
So, to be clear, are you saying that stealing from a corporation is equally as bad as raping someone?
For me it’s not the time spent at the checkout that matters, it’s the time spent waiting at the checkout. Also over here cashiers don’t bag your items for you, so you have to do that anyway
Also also, they have these really handy hand scanners over here so I can already bag my items while I’m walking through the store, and then the only thing I have to do at self-checkout is hand in the scanner and pay for the groceries. That is genuinely a lot faster than normal cash register shenanigans.
Also over here cashiers don’t bag your items for you, so you have to do that anyway
I’m a lot faster at bagging when I’m not also scanning. The human cashier divides the labor to two people, which makes it faster.
Scandinavia?
That sounds amazing! Can I ask where that is?
I LOVE self-checkouts for small shopping. No human interaction bullshit. Just beep your stuff, whip out your card and go. Rarely do I encounter technical problems.
Self checkout is great for stealing!
It’s not stealing, I paid for that six-pack of bananas and two steak shaped bananas!
Because the store is packed, they only have 2 cashiers on shift and I want to go home.
It’s almost as if they do underman the tills on purpose to force people to do the checkout work themselves for free …
Yeah, I wish they’d staff more tills too.
I don’t get it. Why would you ask a customer if they want to use the self checkout lane?
Because they are open instead of waiting in line for a cashier?
If the customer wanted to use the self checkout they’d be going to the self checkout …
They tend to move faster, so maybe it was full and now isn’t while they waited for a cashier.
Or maybe they just didn’t notice them either? People aren’t very perceptive, especially as they get older and start to lose their vision as well.
Edit, they also seem to think the cashier is obligated to chat with them forever, the people want to talk, cashiers just want a paycheck.
Everyone is aware of everything all the time. No need to provide potentially useful information. Nope.
It’s so nice of employees, to help the company from needing a certain amount of employees.
I had an employee direct me to self checkout at a fucking gas station were I was the only customer in the store. Shits pathetic.
The Boomers are right sometimes, like about keeping email.
I have 20k emails in my inbox
I will only clean it when I get complaints
You’re either the kind of person who reads their emails in real time and freaks if that little blue number ever reads “2” or you’re the kind of person who selects their entire inbox and marks it as read twice a decade.
My wife is the former. I am the latter. I get too much junk. I go through my inbox a few times a day, read what looks important, and ignore the rest. I have 2,174 unread emails in my inbox and a folder called “auto junk” with 5,116 in it.
But I keep the emails and leave them unread…
Me too lol
Unsubscribe and/or block is a good friend
Is there a way to delete all emails from a single address at once in Gmail? That would help a lot for me.
Yes, filter by sender, select all, delete
Pro tip: the checkbox at the top of the column only selects the first page worth (100 messages). You have to click that and then also click the “select all N messages?” link that appears.
Yeah, this response is a rare boomer W.
keeping emai
Please explain
As opposed to switching to proprietary messaging services.
punchline in the title?..
ok boomer
They also don’t schedule enough employees to keep the lines running quickly, they only have 2-3 lanes open most of the time when it’s busy as having another line is 2x $13-15 an hour for a bagger and a cashier. This gets people to either go to self checkout or wait forever. Naturally most people go through self checkout, which they’ll probably use as an excuse to make more self checkouts.
(talking about the store I work at specifically, which isn’t a Walmart, but I assume Walmart does the same)I don’t think I’ve seen a bagger in a decade, maybe it’s a regional thing?
Krogers still have baggers.
trader joes, cashier does it too
I usually see lines at the self checkouts too, and they move a lot slower.
“go to self checkout or wait forever.”
On the unfortunate days I have to stop at the store when myself and everyone else are getting off of work, I’ve seen the lines at self checkout as long or longer than the registers.
I’m use a self checkout if 1) there are empty checkouts and 2) I only have enough items that I can carry. Sure - then I’m getting in and out. But if I’m pushing a cart, I’m going to a cashier.
I REFUSE to put how many bags I took if I have to self checkout. I also buy less. in many states now there is a bag fee. if I have to scan and bag my own shit, you’re eating that cost and for not paying an extra employee to be there to help. I also don’t frequent you as often.
you’re eating that cost
Isn’t the bag fee usually a tax though? By not paying it you’re not screwing the store, you’re screwing whoever would get that tax (e.g. infrastructure, aid programs, etc)
I also don’t frequent you as often.
This might actually do something, if enough people are committed to it.
Why would you need someone to bag your shit, lol?
That is nonexistent in my country except in the single Costco in the entire country and everyone feels pretty uncomfortable about it.
I’ve never understood the people who seem to not get that some people actually don’t mind scanning their stuff and putting it in bags, and insist that that’s the line between what the customer does and the employee. They also used to carry your groceries to the car for you, and you can also get them to pick everything up, bag it and bring it to your car or house. It’s not like the checkout process is the special part that can’t change.
Yeah, they want to save money by having fewer people get more customers checked out faster. I don’t really care since the part I like, getting finished at the store, happens faster.
Have you ever rang a TV through as bulk onions?
I fucking love self check out!
They have some new AI thing watching the cameras that will make that a lot harder. Like, it wouldn’t let me scan the same item twice instead of scanning both identical items.
This is why i refuse to use self check out. If they wont trust me to do the job my way i wont do it for free.
For me it’s the damn scale under the bag, and how long the kiosk takes to register the weight of the last scanned item. Then the system “unlocks” and lets me scan another item. This system slows me down to the speed of the worst clerk in the store.
I haven’t had one actually do that in years. I think they all disabled that feature around here because it was so shitty.
I don’t have a problem with self-check. I use it most the time because I usually have < 10 items.
I DO have a problem with only self-check lanes being open or only ONE regular clerk check lane open. both of which happen at walfart.
I know this because I used to work there and policy was to hire floor associates that can run a register so the store won’t need to pay for cashiers just standing around.
I don’t think I’ve ever seen a Walmart cashier without a line. Doesn’t matter how many cashier lanes and self checkouts are open. Find it hard to belief they are ever able to just stand around.
that’s exactly the point. WM mgmt sees that as a win. every employee has a queue depth they can complete in x time, be it customers they help or tasks they complete.
if you can’t complete the minimum queue depth according to WM you’re pulled up for a performance eval and eventually fired.
Mgmt doesn’t want to hire more people because “home office” provides a bonus to mgmt to keep operation costs low. at “performing” stores this can be as much to go out and buy a new car.
so the next time you’re waiting in line for an hour at WM ask to speak to the store mgr directly, or better yet ask for the contact details of the district mgr. enough complaints and that store is marked as “non-performant” and the store (and mgrs) will be pulled up for a performance eval.
so the store won’t need to pay for cashiers just standing around.
Aren’t walmart employees also required to stand all day? Kinda insane to me that they’re not allowed to just sit down
can’t say for every store, but we were told “it makes us look lazy and disinterested in being friendly or helpful to our customers”.
typical boomer bullshit.
they did let the little. old lady greeters use a chair, although that’s likely because of ADA compliance requirements they had to follow and not because they grew a heart.
That’s true for pretty much all corporate retail in the US.
That’s not the actual animosity towards things like self checkout, most of the time. It’s a distaste for a large corporation to replace jobs with automation. Sure, it’s a menial job, but it was still an ability for someone to have a job if they needed one.
Labor shortages go up and down with time and what a lot of younger people don’t really understand was that sometimes the country would go years with it being hard to find any job. Even a bad one. The last 15 years have been pretty easy to find work, so a lot of the younger people can’t really know what it was like when you could go a long time just trying to find a job.
I love self checkout. Conversation with strangers is difficult, slow and often not fun. Separating that aspect from checking out is the best customer service a lot of stores offer.
Some stores near me are removing or disabling self checkout. Apparently this better serves the customer. Can’t quite see how taking away options improves things, but …
I respect your preference, and for some people it could even be considered a “reasonable accommodation.”
But I prefer to have the person who does this all day whip through the scanning and bagging while I pay up. It may not be rocket surgery, but good cashiers have an efficiency of eye/brain/hand motion that I can’t match. Especially when there’s multiples of the same item, their machine trusts them to do it the efficient way rather than scanning and weighing each item. Or having the produce codes at their fingertips without stopping to read them. And since all machines have little quirks, it’s helpful to know exactly where to apply “percussive maintenance.”
I am comfortable speaking with strangers, so I always thank them and wish them a good day. And I don’t stand for entitled assholes giving them shit, either.
Having both options is best and should be part of ADA compliance.
That’s fair.
It doesn’t, it’s because people shoplift at self checkout all the time and the big retailers can’t figure out how to stop it. Almost every shop in my town forces you to do self checkout, they don’t even have cashiers most of the time. Last time I was at my local walmart they had like 6 self checkouts and 4 cashiers just standing there staring at everyone trying to find shoplifters. They still can’t find them though lol.
Well, this can’t possibly be the case. The giant corporations who assuredly only have my best interests in mind tell me it’s what I want, not what they want.
I dare say that the shoplifters aren’t even bothering going through the self checkout as a pretense.
Which is bizarre, because shrinkage due to theft at all major retail chains is at historic lows, but they keep complaining that they can’t make any money due to rampant shoplifting. Then you look at their profits for each fiscal year and wonder what their deal is if losses due to shoplifting have never been lower and profits have never been higher?
It’s an easy scapegoat to justify closing low performing stores. It essentially shifts the blame onto the community, rather than the greedy suits.
The check out is the part where the actual sales transaction occurs. It really is materially different from those other services you mentioned.
Also,
I don’t really care since the part I like, getting finished at the store, happens faster.
That was true until they realized they could enshittify by closing all the regular check-outs and force everyone into it. Now it’s just as slow as full-service used to be.
check out is the part where the actual sales transaction occurs. It really is materially different
Like a vending machine? Or the gas station? Or the grocery pickup, where I pay online?
What makes a human being present for me giving my money to a machine different if it’s a grocery store as opposed to one of those?Sorry your experience sucks. Stores near me regularly have both open and the self checkout is invariably significantly faster. It’s not like I just didn’t notice that something I do several times a week actually sucks.
I agree with the boomers on this one. I’m not in the habit of providing free labor to a corporation I don’t even work for.
have fun waiting in line i guess? while i zip through the self checkout in a fraction of the time
also, do you live in jersey? if not, then you’re pumping your own gas, bless your heart
The lines are usually minimal (1 or 2 people) during the time of day I typically go shopping, and I drive an electric that is charged in my garage.
Do you also demand to have underpaid workers standing all day to bag your groceries?
If it was up to me, they wouldn’t be forced to stand all shift or be underpaid, but since I’m not in charge of shit I can’t change their company’s policies.
I agree! I was at a Walmart one time and some chick ran out right by us at a high speed. We had no idea what was going on but apparently she was stealing. The one worker said as they walked by us “you got all these people standing around doing nothing and they couldn’t stop her?” It was a smart ass comment. Did that employee really believe that I would risk my life for Walmart, of all places? I don’t work there, I’m not security, I’m not a police officer. Not my problem.
Then pay for delivery and get it right to your door…
I don’t think, nor did I say, they needed to do more. I’m also not particularly fond of small talk, so I dont typically chat with them. They’re paid to do a job, so why would I offer to do that job for free?
These people being forced to stand all day in the USA is pure insanity looking from the outside.
Yup. There’s no reason they couldn’t have a stool.
Boy, you’re not gonna be happy when you learn how food stores used to work. They’ve been offloading things labor used to do onto the customers for a century.
I actually prefer being able to choose my own produce and meats.
Edit: I definitely get suckered in by the impulse purchasing though.
Which makes it even worse
It’s easier to steal shit. So pay yourself with a nice cheap can of Pinot Gris.
Stealing is wrong.
If you see someone steal food, no you didn’t.
I mean, walmart could easily fix that by having fucking cashiers.
At the walmart I go to they put in like 60 self checkouts and have, maybe, one cashier running at a time.
I don’t mind self checkout as a concept. Its fine if you are just buying a couple things, or something you might be personally embarassing for you… but they are not a replacement for cashiers.
Cashiers and belts are needed to handle bigger purchases like monthly groceries and shit.
Unless you are gonna take 25% off my bill for labor savings, I am not going to take my monthly shopping through a self checkout. I had to once when I had no choice, and I’ll never do it again.
It’s cute that you think 25% of your sale is going towards labour, even before self-checkouts became so commonplace.
Just curious, I have no idea what the real number is, what do you think it is?
I have no clue. I guess you can look at the profit margin for a supermarket (Walmart is around 2%, I just checked), then figure out the average full food shop spend, and finally see what the average hourly wage is for a worker and how long it would take to ring up a full shop.
Although, this also highlights why they can’t give OP 25% off as their margin isn’t anywhere near this figure. I guess we should also factor in handouts that companies like Walmart get from the government to subsidise their staff etc.
From reading a few reports, after looking this up, it seems walmart spend about 7% of it’s revenue on hiring, and about 32% on payroll. The other costs towards labor seem to vary greatly from source to source, depending on exactly what they take into consideration as a labor expense. So it is somewhere between 39% and 60% of the revenue.
So that other person was probably being super condescending for no reason? That’s kind of the impression I got when they said they had no idea the actual number.
Apparently they spend about 7.67% of their operating budget on labor. Just in case anyone was wondering. Source.
Thanks for posting this.
I would wager that a significant piece of that is centered around the logistics and distribution element. Cashiers are probably rounding errors.
Its cute that you are trying to twist what I said into something that I didnt say.
No wait, not cute. the opposite of that.
I said I want a 25% discount for doing their job and saving them the labor. Not that their labor is 25% of my bill.
I’m sorry you’ve taken offence to my throw away comment, as no offence was meant.
Is it actually “cute” that this person allegedly overinflates the worth of checkout labor, or were you being condescending?
Walmarts keep the same number of cashiers before and after self checkouts are installed.
not in any walmart where i’ve witnessed the changeover.
I’m just basing it off of being married to a Walmart manager for 10 years but hey, maybe outsiders’ anecdotal feelings on the topic are more accurate than observed first hand experience.
Walmart is ALWAYS hiring cashiers.
Yeah, and you know where they are? stocking shelves and picking for the online pickup orders. Not running checkout lines.
That number is between 0-2 depending on how many cashier lanes there are.
I’m 100% against self checkout.
They’ve put the burden of sale on you instead of themselves. If you fail to check something out accidentally, you are liable for theft.
If they don’t have a cashier, I go to customer service and tell them to ring me up even if it’s one item.
I can’t imagine a judge taking a case where someone unwittingly stole something
Depends how white you are
Do you live in the US? I do and I wouldn’t be surprised at all if that happens here
Don’t need to get to a judge. They can just tresspass you and then you have to drive 30 miles to another supermarket cause you cant ever set foot in that one again.
Thats enough to fuck shit up for a lot of people.
I admire your faith in our legal system but despair at you lack of imagination.
They’ll prosecute a bag of money for potentially being involved in a crime.
Which is why I’m against making people do big orders through self checkout, cause thats when an accident can happen.
Not when you’re getting your genital itch cream.
A lot of the grocery stores near me have a limit of 15 or 20 items for self-checkout. Safeway says “about 15 items” which is strangely vague. Any more and you have to go through a regular checkout.
i would say even 10 items is to much for self checkout, but thats better than walmart expecting you to take a cartful of monthly groceries through self checkout.
Not even cause the checker should have seen it but also what store prosecutes someone over 1 item
NAL, but i believe that they have to show intent in order to prosecute. As long as the legal system works properly, they would have to prove that you’re lying when you say “I forgot that was down there”
You don’t get to be 3 of the richest people on the planet by paying for labor
Unless you are gonna take 25% off my bill for labor savings, I am not going to take my monthly shopping through a self checkout. I had to once when I had no choice, and I’ll never do it again.
I also faced that scenario once and walked out of the store leaving my $400 worth of groceries sitting in front of the abandoned cashier lanes. The profit from just my purchase would have paid for a full cashier shift that day. Instead they got to pay for restocking and ruined frozen food and meat.
Yeah and then I had a lady ask to check my receipt because there’s not enough room to put everything on the fucking thing all at once so I told her no and walked out.
What’s so bad with self checkout I run through it faster then a cashier does
If you have more stuff than will fit in the weighing platform it’s a logistical disaster. Hence why the belts and bagger system were invented in the first place.
I haven’t seen a Walmart with one of the weighing platforms in years, actually
They all use larger flat plastic coffee-table bits attacked to the machine now, there’s actually about as much room on it as is in a cart, and it’s really nice
You beep, beep, beep, and never have to worry about UNEXPECTED ITEM IN BAGGING ARE or anything like that
Not really you leave it in the cart and bag it as you scan it
And then put the full bags back in the cart right on top of the stuff you still need to scan?
There’s usually a platform you can leave 5-6 bags on till your cart is empty enough to through them back in there as you scan the rest
Yea no shit. Not everyone has the luxury of shopping as often as you do and we have to actually fill our carts. Also it sure seems like you are still using disposable bags which is a shame.
You act as if it doesn’t work the same way with a full cart cause it does, so what if I am that wasn’t even the subject
