I’ve never worked at McDonald’s but I know for a fact that pizza hut had a policy of not pursuing thieves, we were explicitly told not to do it.
At one point somebody did walk out without paying and the manager yelled at everyone, because literally none of us noticed. But he couldn’t really do anything to us about it because corporate policy was that we weren’t supposed to do anything, even though obviously he wanted us to have done something.
Off topic but I was a manager of a pizza hut for a while. Drove my district manager nuts with technicalities.
“How many pepperonis go on a large one topping?”
“I look at the chart”
“As a store manager you should have it memorized!”
“As a store manager I have the training manual memorized. It says to look at the chart each and every time you make a pie. It specifically discourages memorizing the portion control. look at the chart every time.”
The answer he wanted was 56 back then btw. 56 pepperoni on a large one topping. I still remember that. The correct answer was “look at the chart” so that was the only answer I gave him.
Another funny story, it was my first food service job. He yelled at me for using the sanitizing cloth from the pizza area on the wing area. Cross contamination, I know that now.
I told him I didn’t know about cross contamination and that it was my first job in food service.
He yelled “I trained you myself”
I replied “yeah … I wasn’t going to mention that but you did train me yourself… Yet here I am not knowing anything about the concept of cross contamination… Maybe more time should be devoted to that in the future”
He did not like me lol
Edit: I had been a retail manager for a few years and got hired on as a store manager for pizza hut. I was vocal that I had zero experience with food. I don’t even cook for myself. I microwave or order food. I know it sounds silly now that I didn’t know anything about cross contamination. I didn’t know, he hired me, he didn’t explain it during training. Call me stupid for not knowing, that’s fine. Hes responsible for making sure I knew, he was my trainer. That’s his fault. I’m still a manger (retail again) and it is very much my job to train my crew properly and never assume something is “common sense”. If it’s important you go over it in training… But I guess I never trained any of my cashiers to not throw poop at customers I just assume that’s common sense… So I guess there’s that flaw in my theory lol
Oh I wouldn’t worry about it I grew up extremely privileged and when my parents insisted I actually got a job I really didn’t understand the concept of being paid. I didn’t quite understand why anybody cared about that because the money was so insignificant, why would anybody care about it?
I was a really stupid kid. At one point I worked at a petrol station (gas station) for free because I didn’t really understand what jobs were for.
I’ve never worked at McDonald’s but I know for a fact that pizza hut had a policy of not pursuing thieves, we were explicitly told not to do it.
At one point somebody did walk out without paying and the manager yelled at everyone, because literally none of us noticed. But he couldn’t really do anything to us about it because corporate policy was that we weren’t supposed to do anything, even though obviously he wanted us to have done something.
Off topic but I was a manager of a pizza hut for a while. Drove my district manager nuts with technicalities.
“How many pepperonis go on a large one topping?”
“I look at the chart”
“As a store manager you should have it memorized!”
“As a store manager I have the training manual memorized. It says to look at the chart each and every time you make a pie. It specifically discourages memorizing the portion control. look at the chart every time.”
The answer he wanted was 56 back then btw. 56 pepperoni on a large one topping. I still remember that. The correct answer was “look at the chart” so that was the only answer I gave him.
Another funny story, it was my first food service job. He yelled at me for using the sanitizing cloth from the pizza area on the wing area. Cross contamination, I know that now.
I told him I didn’t know about cross contamination and that it was my first job in food service.
He yelled “I trained you myself”
I replied “yeah … I wasn’t going to mention that but you did train me yourself… Yet here I am not knowing anything about the concept of cross contamination… Maybe more time should be devoted to that in the future”
He did not like me lol
Edit: I had been a retail manager for a few years and got hired on as a store manager for pizza hut. I was vocal that I had zero experience with food. I don’t even cook for myself. I microwave or order food. I know it sounds silly now that I didn’t know anything about cross contamination. I didn’t know, he hired me, he didn’t explain it during training. Call me stupid for not knowing, that’s fine. Hes responsible for making sure I knew, he was my trainer. That’s his fault. I’m still a manger (retail again) and it is very much my job to train my crew properly and never assume something is “common sense”. If it’s important you go over it in training… But I guess I never trained any of my cashiers to not throw poop at customers I just assume that’s common sense… So I guess there’s that flaw in my theory lol
Oh I wouldn’t worry about it I grew up extremely privileged and when my parents insisted I actually got a job I really didn’t understand the concept of being paid. I didn’t quite understand why anybody cared about that because the money was so insignificant, why would anybody care about it?
I was a really stupid kid. At one point I worked at a petrol station (gas station) for free because I didn’t really understand what jobs were for.
I was a really really stupid kid.