No this isn’t an ad. Fuck their keyboards and their shitty software and horrific customer support

  • Etterra@lemmy.world
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    3 months ago

    I don’t mind keys with blue glow letters, but the crazy flashy RGB nonsense is just so goddamn distracting.

  • comador @lemmy.world
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    3 months ago

    After just 2 weeks with an Aerox 5 wireless, I refuse to buy anything Steelseries again myself.

    Bought it on their website, they refused my in-warranty 30-day refund until I talked with support. After dealing with their troll support for over a week, I then resubmitted for a refund and was initially denied because it was past the 30 days. I then had to argue I wanted the refund weeks prior.

    Steelseries are just shit products now with a shit support.

    • Stamets@lemmy.worldOP
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      3 months ago

      Not to mention their Engine garbage crashes constantly and has barely any real illumination support. The shit about booting with certain applications works like 25% of the time. No idea why I trusted people and bought this crap. Only thing I like about it is the volume scroll wheel and the media button. Outside of that, meh. Actually the wrist rest is good but not exactly unique to them.

  • solsangraal@lemmy.zip
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    3 months ago

    i don’t care how good a keyboard is, if the only option is RGB lights i’m not buying it

  • Sludgehammer@lemmy.world
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    3 months ago

    Honestly, I really hate glowing keyboards I go out of my way to avoid them. Same with fans and cases with a LED lightshow built in.

    The problem is that it’s so hard to find components that constantly don’t glow all the time. Even my computer has a LED fan in it, because it was all I could find for cheap. Fortunately it’s a old “metal box” type case so except for a vent on the side the glow is almost unnoticeable… but occasionally when the rooms dark I’ll see the slight glow seeping out and get annoyed all over again that a tiny fraction of the power my PC is using is for lighting up a closed box.

    • thejoker954@lemmy.world
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      3 months ago

      Im the opposite. Rgb keyboards are the only rgb components I actually like as it can actually serve a function.

      An rgb keyboard with good programming software is invaluable. Being able to color code your keys based on game/function is great.

  • Icalasari@fedia.io
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    3 months ago

    Sounds like they went to shit between when I bought my last one and now. That’s a shame, will need to find another company now

  • Sanctus@lemmy.world
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    3 months ago

    Build your own, then instead of a 150 dollar keyboard you can have a 350 dollar keyboard that also has lights.

  • citrusface@lemmy.world
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    3 months ago

    Seriously? Y’all are buying steel series? Oof.

    Keychron offers superior keyboards for a 4th of the cost.

    • pyrflie@lemm.ee
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      3 months ago

      Keychron seems really nice, but it’s about $80 more for the +numpad Keyboard I bought from Steelseries on sale 4 years ago. That said I would have loved to customized my keyboard to the extent they do.

  • DaddleDew@lemmy.world
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    3 months ago

    One thing that annoys me with RGB lit peripherals is that the “rainbow” default mode is meant to advertise that it is RGB so you know when you buy it you can easily make it the color scheme you want. But too many people leave it on that default mode after they’ve bought it which makes you wonder if they even know they can customize it.

  • MagikMistur@lemm.ee
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    3 months ago

    My 25 dollar steel series keyboard is fine I can turn blue lights off and I also have a areox wireless mouse works flawlessly and a wireless headset like a older one with micro USB charging and all works gud the software is ight compared to my last gear corsair I’d say steel series is ight now are they good to buy now maybe not especially for the price of some of thier stock. But all in all, my stuff works how I want it and sucks that others got worse experiences. Also lol meme.

  • thesmokingman@programming.dev
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    3 months ago

    I bought two different Bluetooth controllers from them. The first one had a known issue with the shoulder buttons. Like an idiot, I bought a second one. Same problem. SteelSeries support told me it was a known issue and they wouldn’t do shit.

    I refuse to support SteelSeries.

    • MentalEdge@sopuli.xyz
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      3 months ago

      They literally stole mine.

      It stopped working so I sent it in for RMA. They emailed me back saying they didn’t have any more in stock to replace it with, so they gave me a gift card instead.

      For 60 bucks.

      They didn’t have any products for that little at the time, except that controller. Which was out of stock.

      And guess what, the gift card expired, WITHIN A MONTH.

      It was literally impossibly to spend on anything without using even more money to buy some other steelseries product I didn’t want or need, and I couldn’t just keep it and wait until the next time I needed something, either.

      I tried to explain this to support, I got completely ignored.

      I have made it a point to tell this story every chance I get, and to never buy ANYTHING from them, ever again.

    • Aurenkin@sh.itjust.works
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      3 months ago

      The fuck, how is that legal?

      Your product that you sold me doesn’t work.

      Yeah that’s a known issue, suck shit.

      I mean…what?

  • surewhynotlem@lemmy.world
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    3 months ago

    I swear by das keyboard. I bought mine over a decade ago, it’s still going strong. I guess my only problem is, they don’t ever get my money because I’m not buying new keyboards.

    • MentalEdge@sopuli.xyz
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      3 months ago

      I like low profile mechanical keyboards. They tend to be quieter than full-height switches.

      • Skuldug@lemmy.world
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        3 months ago

        Is that going to feel more like a laptop keyboard? Mostly gaming and I could certainly adjust to a new feel