• JackbyDev@programming.dev
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        9 months ago

        If the system is shitty enough to allow negative tips then I would also think it might be shitty enough to do something like treat it as unsigned and add a 4,294,967,196% tip.

    • cybersandwich@lemmy.world
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      9 months ago

      I’ve started to do that. If I don’t see 10-20% options, I’ve started doing no tip–even if I would have tipped more.

      It irks me.

      They’d done some data analysis and I guess if you show higher percentages people just click them. So I am bringing it back to reality with my 0%.

      • viking@infosec.pub
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        9 months ago

        Many people habitually click the lowest option, so they made the lowest option outrageously high. Fuck tips, I always go for a flat zero.

  • MystikIncarnate@lemmy.ca
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    9 months ago

    My main issue is that the default buttons start at 30%. I usually tip between 10-30% depending on service. With somewhere between 18-20% being standard.

    10% be like, you didn’t really do a great job but I know they’re not paying you enough

    15% is like, you did your job and didn’t screw up in any major way, but there was nothing notable about the experience.

    Around 20% being more like, you did good, thanks!

    And 30% is basically for being a mind reader that can predict my every need before I have it. Things like coming by with refills before ours are empty (for things with free refills), getting condiments ready/at the table either before, or while my food arrives, etc. Along with all the “expected” kindnesses and whatnot.

    Unless my experience was genuinely negative, i pretty much always leave a tip.

    50% is nuts. 30% as a minimum raises a lot of concerns for me, like the person programming the payment system is somehow getting a cut.

    • Gestrid@lemmy.ca
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      9 months ago

      like the person programming the payment system is somehow getting a cut.

      I mean, they probably are. I wouldn’t be surprised if Stripe gets a cut with every sale they make. We know credit card companies like Visa get a cut.

      • marx2k@lemmy.world
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        9 months ago

        You don’t need to do anything. Don’t let tip creep feel normalized. Keep tipping whatever you want. Let the next sucker do 30%

  • Liz@midwest.social
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    9 months ago

    I’m gonna start pretending I don’t know what a tip is and ask the person to explain.

    • I Cast Fist@programming.dev
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      9 months ago

      In USAland, a tip is an extra pay on top of whatever you paid for, which is supposed to go straight to the worker that served you. They expect tips because their salaries are criminally low and “it makes people work better”

        • AngryCommieKender@lemmy.world
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          9 months ago

          They don’t have to, legally. Some asshole managed to convince Congress that all restaurants would go out of business if they had to pay minimum wage back in the 1930s when minimum wage was set up. Because of said cheap rich asshole, there is a normal minimum wage which is $7.25/hr, and a service minimum wage which is $2.13/hr.

          In theory the restaurant is supposed to ensure that you make at least minimum wage. In practice they just fire you if you dare to ask for minimum compensation.

          Does not apply in California, Massachusetts, or NY, that I am aware of

          • Liz@midwest.social
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            9 months ago

            Wait, but if I tip, wouldn’t it just be the same as if the business charged more and paid their employees properly?

          • Liz@midwest.social
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            9 months ago

            Wait, but if I tip, wouldn’t it just be the same as if the business charged more and paid their employees properly?

            • AngryCommieKender@lemmy.world
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              9 months ago

              Well yes, but then they’d have to pay their employees out of their money, instead of relying on the kindness of their customers.

                • AngryCommieKender@lemmy.world
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                  9 months ago

                  Ahh, I see the confusion. This is the US where you do anything you can to screw others out of money so maybe you can retire about 30 minutes before you die.

          • Liz@midwest.social
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            9 months ago

            Wait, but if I tip, wouldn’t it just be the same as if the business charged more and paid their employees properly?

          • Liz@midwest.social
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            9 months ago

            Wait, but if I tip, wouldn’t it just be the same as if the business charged more and paid their employees properly?

    • isles@lemmy.world
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      9 months ago

      That’s certain to make the person, who has no control over the POS, have a better day at their wage-slave job.

      • nyctre@lemmy.world
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        9 months ago

        Well, I’d argue that if enough people complain to the person and they in turn complain to their boss, something might change.

        That’s how I’ve learned to get my boss to improve stuff around the workplace. Whenever I notice something that can be improved I don’t say “I think we should do x”. I say “clients have been complaining about this, we should do x.” He’s a lot more receptive when I say that.

          • nyctre@lemmy.world
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            9 months ago

            I never said I’d yell at the guy or anything. Just point out that it’s not a cool thing to do and to please let the one responsible know about it. I don’t think that’s putting stress on the person, the same way I don’t get stressed when others complain to me about things.

        • Gestrid@lemmy.ca
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          9 months ago

          POS systems are probably put in place by corporate, not the restaurant manager. In other words, the restaurant manager has no say in what the POS system says. Same goes for other businesses like grocery stores and the like.

          You would have to have them get serious negative press in order to change that.

          • nyctre@lemmy.world
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            9 months ago

            Depends how you complain. I meant saying something along the lines of “hey, another 10 people complained about the POS, can we do something about it?”

            If that gets you fired then I’m sorry about the toxic work culture. Over here it’s not like that.

      • Anticorp@lemmy.world
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        9 months ago

        You’re probably not a wage slave if you’re getting a 50% kickback on everything your employer sells.

  • hahattpro@lemmy.world
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    9 months ago

    The new design would be hide the no tip behind some button. Here is my idea.

    • do not show no tip.
    • add a button “I am not satisfied with the service”.
    • when user click “I am not satisfied with the service”, make user answer 2 questions, each must more than 10 words explaining the situation.
    • add the tickbox "i will withhold my 10% tip due to bad service " default untick. (Guess what, you automatically tip 10% if you don’t tick.).
    • In the process, make currently serving staff publicly apologising for giving unsatisfied service. (Make sure customer who stay in line behind the dude see that).
  • MrJameGumb@lemmy.world
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    9 months ago

    50%??? Is this an app for millionaires??? I might leave 30% at a nice restaurant if I got exceptionally great service lol Asking for 50% is basically saying “please don’t ever eat here again” lol

    • DarkThoughts@fedia.io
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      9 months ago

      I might leave 30% at a nice restaurant if I got exceptionally great service

      Some ball fondling? Taint licking? The fuck kind of service warrants a 30%+ tip?! The majority of servers just take your order, bring you your plate and ask if there’s anything else you want (often annoyingly so in a pestering manner). If that’s your price then I might as well walk the few meters and grab the shit myself. And if it is the type of place where that isn’t possible, then that warrants tipping even less so if that service is straight up mandatory.

      • pearsaltchocolatebar@discuss.online
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        9 months ago

        I usually tip that at restaurants we frequent. Usually ends up being about $10, and it comes with perks like stronger drinks, better seats outside of the normal rotation, getting our drinks and such as we sit down, etc.

    • Jo Miran@lemmy.ml
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      9 months ago

      Is this an app for millionaires???

      If this was an app for millionaires it would be a 5% tip button.

    • takeda@lemmy.world
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      9 months ago

      Well it was inflation, so the tip percentages needed to be higher to account for it /s

      • grue@lemmy.world
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        9 months ago

        I feel like the “\s” isn’t enough to express just how much that’s Not How This Works, 'cause there are some people who think that actually makes sense.

        For those, I’ll spell it out: with anything based on a percentage, such as tipping, increases due to inflation are already built in. Inflating the percentage as well is multiplying the increase!

        (This is also why “we need to increase the tax rate due to inflation” is also bullshit and any politician who says it is trying to pull one over on the public, by the way.)

        • Mog_fanatic@lemmy.world
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          9 months ago

          I feel like this is just not talked about enough. I will never understand why the discussion is what percentage is enough. The percentage would always be enough. The value will increase so long as the price does. But it’s like people just gloss over that and are like “well back in the day 15% was enough but now? It’s gotta be 50%”

        • ryper@lemmy.ca
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          9 months ago

          This is also why “we need to increase the tax rate due to inflation” is also bullshit and any politician who says it is trying to pull one over on the public, by the way.

          Incomes haven’t been increasing anywhere near inflation, so increasing income tax rates to cover increased government spending caused by inflation wouldn’t be “bullshit”. Increasing sales tax rates would be, though.

    • takeda@lemmy.world
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      9 months ago

      I see them everywhere. The most insulting one was at sprinkles where I had to place order in the POS myself and the guy was just handing me a box from the shelf right behind him.

      • jballs@sh.itjust.works
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        9 months ago

        The most insulting one I’ve seen is at a self-serve convenience store in the Newark Airport. There is no staff that you ever interact with. Who does the tip go to? You for ringing yourself up?

        • bl_r@lemmy.dbzer0.com
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          9 months ago

          My job has an office in a multi-company building, and we have a self-serve lunch and snack station, and they ask for a tip.

          Nobody is tipping that thing. They eventually removed the prompt

    • isles@lemmy.world
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      9 months ago

      I just got self-serve frozen yogurt yesterday, the only service interaction was the cashier telling me to put my cup on a scale and saying my total. What am I tipping for?

      • TheFriar@lemm.ee
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        9 months ago

        What am I tipping for?

        The owners to pay their employees below poverty wages.

  • Aggravationstation@feddit.uk
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    9 months ago

    Can anyone enlighten me on why it says the original cost is $26.17 and the cost is $28, whilst they’re still asking for a tip?

      • Victor@lemmy.world
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        9 months ago

        Another very annoying thing, that the tax isn’t included in the price from the start. You know, in general. Not in this situation in particular.

          • Victor@lemmy.world
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            9 months ago

            Right. But from what I remember living for about 9 months in Florida, was that prices for everything and anything were given without tax. So if you had a $20 in your pocket and you went to the store for some bullshit snacks for movie night or whatever, you had to do some pretty weird math in your head (x × 1.07, where x is your current total from the price tags) in order to know how much you could spend. Quite annoying.

            Please just give me the real price. The price I need to spend. That’s the only one I need, that really matters in that moment.

    • Zachariah@lemmy.world
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      9 months ago

      It’s done the correct way here. Your tip shouldn’t be based on the price and tax, just the price alone. Some places combine before calculating tip, which is wrong.

      • HeyJoe@lemmy.world
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        9 months ago

        I wish it was some. From what I see, it’s basically all of them these days. Basically, they already made this the standard, and most people have no clue anymore since they grew up never knowing. I also follow the no alcohol tip either. I tip on the food price and then add in a few more dollars based on how many drinks I got. Drink prices are so high that it would be crazy to add on something like 3 $15 dollar glasses of wine at full tip price. So, instead of like $9, I’ll add $3. If it’s a mixed drink, I’ll add $2 per drink since it at least did require some work. Generally, I never drink out anymore anyway since it’s just too expensive to care about it.

        • QualifiedKitten@lemmy.world
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          9 months ago

          So I totally agree that tipping is getting out of control, but when I worked as a server, I was required to tip out my bartender 10% of my alcohol sales. So for your $45 worth of wine, I had to give the bartender $4.50. I also had to tip out the busser a portion of my total sales, but I forget what that number was.

          Nowadays, I just avoid businesses that rely on tipping as much as possible.

          • HeyJoe@lemmy.world
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            9 months ago

            Thanks for the perspective, I wasn’t too far off since I would have tipped $3. I’ll take 10% as the baseline going forward.

    • qarl@lemmy.world
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      9 months ago

      My guess is that this was taken in the US and that cost is taxable. $1.83 is 7% of $26.17.

  • OsrsNeedsF2P@lemmy.ml
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    9 months ago

    There’s this nice Chinese restaurant near my place that doesn’t take tips. I go there once a week or so for takeout, largely inspired by the fact they don’t take tips.

  • takeda@lemmy.world
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    9 months ago

    Whenever those POS ask for a tip I always click “no tip” and I learned to not worry about what someone else will think. I felt pressured the first time, but I learned that nothing happens if you don’t give a tip. I believe those go straight to the owner anyway.

    I still have some hangups about when I am in a restaurant and I still do tip as this is still expected. I just stopped going to restaurants, and I only end up there is someone drags me in.

    I hate that whole tip cancer culture, which essentially exists to cheat me to think I’m paying less.

    • wizardbeard@lemmy.dbzer0.com
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      9 months ago

      It also exists to allow restaurant owners to outsource a decent chunk of payroll directly to the customer. Technically it also allows wait staff to make extra money as well.

      The reason these payment devices default to asking for a tip (with the option to disable that feature hidden) is that they take a small percentage of every transaction made through them and it goes to the company that made the device.

    • henfredemars@infosec.pub
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      9 months ago

      A surprising amount of those kiosks straight up abuse tipping culture simply as another form of payment. My wife has worked at two places where the money just goes to the owner and the employee never sees a tip. I’ve also been directly told the number of times that tips don’t go to the employees by the employees.

      I don’t trust it. I only tip in cash if I do.

        • AgentGrimstone@lemmy.world
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          9 months ago

          I had a cashier do that to me once. I couldn’t tell if she did me a favor or if she was thinking “I already know this guy won’t tip.”

          • AllHailTheSheep@sh.itjust.works
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            9 months ago

            almost 10/10 they were thinking the former. shits expensive rn, service workers don’t want people paying more if they don’t have to.

        • henfredemars@infosec.pub
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          9 months ago

          Could it be construed that you intended to tip the owners of the establishment rather than the employees?

          Considering wage theft is the biggest kind of theft we have, I think it’s an unfortunate fact that many employers don’t particularly care what’s legal as long as you can’t practically retaliate.

          • spookedintownsville@lemmy.world
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            9 months ago

            Most places have laws against tipping to employees that don’t interact with customers in transaction. So owners, cooks, and managers legally can’t get tips.

            Edit: But those laws probably aren’t followed at some establishments

            • Mellibird@lemm.ee
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              9 months ago

              That does depend on the state though too. I worked in a restaurant where any tip on take-out/drive-thru/catering was spread among the kitchen staff. No manager can receive tips, but at least the staff preparing and packaging the food still have an opportunity to earn something extra. When I worked there, because of the tips, I earned an extra $2-$3 a shift.

      • Anticorp@lemmy.world
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        9 months ago

        That should be illegal. Back in the day, if it was an owner run company, then the owner wouldn’t accept tips, even if you tried.

  • jubilationtcornpone@sh.itjust.works
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    9 months ago

    Cashier: “You can leave a tip if you want.”

    “Angel” by Sarah MacLachlan plays softly in the background

    Me: Quickly smashes “No Tip” with my cane while muttering about “success not bein’ measured by the size o’ yer bank account”.

    Launchpad McQuack fires up the chopper outside