• Captain Aggravated@sh.itjust.works
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    2 months ago

    I have a couple restaurant apps on my phone. These are for takeout or delivery type places like Domino’s Pizza or Sheetz. In that context, it’s a genuine upgrade. Like, i can either drive to Sheetz, type my order into the kiosk there, and wait the whole time they’re preparing it, OR I can place the order from home on my phone, and they’ll prepare it as I’m driving there.

    At a sit-down restuarant, what are you trying to do? Trying to use that instead of the waitstaff for ordering or paying…some customers are going to and some aren’t. There’s a procedure people understand about eating at a restaurant, and now you’re throwing a wrench in it for…what? The ability to update the menu without printing a whole bunch of them, somewhere to write down the specials so the waitstaff doesn’t have to remember them, or “because technology?”

    And at something with counter service like a deli? Fuck off.

  • Mr_Blott@feddit.uk
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    2 months ago

    There are only three ways to get me to leave a 1-star review.

    1. This shit

    2. A screen on the card machine begging for tips. Fuck right off

    3. Brioche does not a burger bun make, Oli or Tom or whatever your wanky hipster name is

    • Shapillon@lemmy.world
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      2 months ago

      Is the brioche in your third point sweet? that would be kinda weird.

      Here in France brioche is kinda like cake bread: flour, salt, yeast, sugar, eggs, a fuckton of butter.

      • InputZero@lemmy.world
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        2 months ago

        In America all bread is so full of sugar that it’s all cake bread. Brioche in America is a cake bun.

        • Shapillon@lemmy.world
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          1 month ago

          True.

          I still remember when Ireland decided that Subway couldn’t call their bread bread because due to the amount of sugar it contained it actually was cake according to the law.

          And I’m really disappointed that we - French - missed an opportunity to gatekeep bread.

      • b000rg@midwest.social
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        1 month ago

        Living in the US, the last time I tried to buy “Brioche” bread (Sara Lee was the brand), it was just like eating a sandwich made with a dense shortbread.

  • dual_sport_dork 🐧🗡️@lemmy.world
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    2 months ago

    Fun with QR codes! Two things are on the top of my mind today.

    My boss loves QR codes. He wants to put a QR code on every single publication we print, for any reason, or often for no reason. To this day, he does not understand that QR codes are not magic, and all they contain is a link. I can’t make the QR code “do” this, that, and the third thing he wants; I have to program our web site to do whatever it is. When he is explaining what he wants, he is inevitably tracing his fingers around in the air making a box shape, as if this means anything.

    His latest brainwave was trying to make me put QR codes on internet banner ads. Which are displayed on the viewer’s screen. ~90% of which are viewing on their mobile device to begin with. I had to explain to him using small easily understandable words that you cannot make a phone take a picture of itself. (Yes, I left the topic of screenshots out of it.) The fact that the banner ad is not only inherently clickable but being clickable is really rather the entire point, and this click directs the user to anywhere we want – say, the same place as his mythical QR code – did not sink in for him.

    He also doesn’t get that merely generating the pixels of the QR code does not automatically create the landing page and all of its content. He also doesn’t grok that, to the nearest decimal place, nobody scans the fucking things on our literature anyway. Like I don’t track that kind of thing.

    But I have a theory as to why, now. Thing the second is that just today I had a customer tell me, “I won’t scan them QR code things because I saw on the news they’re all controlled by the Chinese government.” (Our quotes have a QR code at the top you can use to view the products therein on our web site without having to type anything. It’s practically the only genuinely useful thing we do with them.) I had to demonstrate to him right there and then that the QR code is literally just a block of text, and you can see every single damn fool character in it before you visit whatever link it is if you feel like it and/or don’t trust it. Our QR codes clearly just go to our web site, with a ?products=[list] tacked on to the end of the URL.

    I am positive he didn’t get it.

    I’m positive my boss still doesn’t get it, either.

    Whatever, it all pays the same.

  • dan1101@lemm.ee
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    2 months ago

    I took my elderly aunt to eat and she couldn’t navigate the menu at all on a phone screen. I don’t like it either.

  • jollyjaguar@sh.itjust.works
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    2 months ago

    Maybe I’m in the minority but I will often choose a restaurant that lets me order from the table over one which requires talking to a human…

    • Demdaru@lemmy.world
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      2 months ago

      I am in for similiar stuff everywhere I can…but if restaurant tries to make itself “QR-only”, I’m leaving. I don’t care. I go to eat out for experience. So by removing this experience, you remove me.

      I’d appreciate QR and online orders being an option, but do not force it.

    • Evotech@lemmy.world
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      1 month ago

      Yeah holy shit. Qr codes are fire. Especially during summer, you go out to a place, seat yourself outsider order a beer from your phone and it shows up.

      Nice for me, nice for staff.

      After covid, this is in every single bar in Oslo.

      No apps though.

  • dudeami0@lemmy.dudeami.win
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    2 months ago

    Then the menu is a broken webpage with “old” prices and the restaurant tries to charge you more than the menu prices. I thought the point of these were to be easily updated.

    • m-p{3}@lemmy.ca
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      2 months ago

      Restaurant: Best I can do is a PDF, which I don’t have the original to update it anymore.

      • dual_sport_dork 🐧🗡️@lemmy.world
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        2 months ago

        Nah, a series of JPEGS. Which are displayed in a little Javascript carousel, which automatically flips the pages every 7 seconds without any user input and can’t be stopped from doing so.

        You laugh. There’s actually a restaurant around here whose website works that way. You have to kill the script from console if you don’t want to drive yourself insane.

    • Akasazh@feddit.nl
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      2 months ago

      Generally the best places to eat is where the have a simple single white A4 print out of a menu on a clipboard.

      • Excrubulent@slrpnk.net
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        2 months ago

        Because a guy can only sell you a blackboard one time, and you can get chalk anywhere. When it’s online, some tech company can sell you their Menu-as-a-Service every month.

        Why would a restaurant pay for that? Look elsewhere in this thread for the story of the boss that thinks QR codes are magic spells or something.

  • ryan213@lemmy.ca
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    2 months ago

    I’ve only been to one restaurant that had that and I was able to order online. It was a good experience for me.

  • BothsidesistFraud@lemmy.world
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    1 month ago

    If I’m going out to eat somewhere, it’s mostly because I’m out to socialize or get away from screens. The last thing I want when I sit down at a restaurant is for everyone at the table to get out their phones. I can’t think of a dumber way to undermine restaurant socializing. Just charge me the $0.03 it cost to print the menu.