I work at a gas station that does food, and we can refund almost anything at the whim of the cashier, sure there should be a reason, but you don’t ask a manager or whatever you just do it if it’s the right thing.

Lotto on the other hand belongs with things like phone credit and fuel. If the system even lets you, it’s going to log it and management will know and expect a good explanation on what the fuck you are doing.