Rang Tenants Vic for last night’s issue.

Amongst many things, these two stood out:

• Under RTA S72 Was told that rental provider must repair within 48 hours
• Under RTA S67 quiet enjoyment of premises, and that I should be able to use all facilities and rooms to full extent.

But I couldn’t find anything written to support the “48 hours” figure and the “full extent” statement that I could refer to in the next email, any idea?

Agent pushed back saying it’s normal for the switch to trip if we overload the circuit lol. No shit. But if the apartment’s power is cut off from an outside switchboard that only owners corp can access… gotta wait 3 days for someone to come and fix it.

And for clarity:

• Switchboard inside apartment: Oven, hot water, and I think the stove are on their own circuits. No idea where the bathroom heater is wired up to.
• From outside of the apartment: aircon on one “line”, oven/hot water/stove/bathroom heater on another, other outlets on another.
• Using oven/hot water/stove/heater together apparently cuts the power to the whole apartment from outside, but from what I can gather, we would be fine using a smaller combination of the above, our own portable heaters and aircon together lol.