I had to describe a web browser to someone the other day at work. In the end they had to go to their IT department for help.
Though sometimes IT departments we deal with aren’t much better. Combination of ultra paranoid security policies and incompetence. Then a panicked end user who I need to try and work out how to help with the restrictions in place by their IT department. Some of our customer notes are amusing, stuff like “RDP still works onto X and you can connect to the SQL server from there, don’t tell them”.
I had to describe a web browser to someone the other day at work. In the end they had to go to their IT department for help.
Though sometimes IT departments we deal with aren’t much better. Combination of ultra paranoid security policies and incompetence. Then a panicked end user who I need to try and work out how to help with the restrictions in place by their IT department. Some of our customer notes are amusing, stuff like “RDP still works onto X and you can connect to the SQL server from there, don’t tell them”.