For context, in my password manager I had tried formatting some of my entrees so that it would contain the usual username and password, but instead of creating whole new entrees for the security questions for the same account, I just added additional fields in the same entree in order to keep things a little more tidy.
I was not expecting that doing so would result in later being shaken down by Proton to pay even more money just to access the same few bytes of fucking text I had trusted them with. This is sleazy as fuck and I am dropping these idiots entirely.
Hey mods just saying… I think a lot of us would appreciate having rules against posts like these.
Should we not be allowed to host discussions, or make criticisms of companies who claim to support privacy, in a community about privacy?
Hey mods just saying… I think a lot of us would appreciate having rules against comments like these.
Andy yen is not gonna fuck you, bro
why? (honest question)
It’s empty venting, and the topic is not about privacy in a meaningful capacity, it’s about a business model.
Allowing venting/drama/gossip threads in a community over time will push out the people (like myself) who care about the actual community topic. And when those people are gone what’s left is a cesspit.
It’s a post criticising a popular privacy-focused company. Some people in this community may want to avoid this company’s products if they know about stuff like this happening. What the fuck is the problem here exactly?
There’s no need to get upset. If you truly are having difficulty understanding my feelings on the topic and are asking in good faith, I’ll explain it one more time:
The topic of this post is that a company is charging money for it’s services. That violates the third rule in the sidebar.
Whatever mine or your feelings on the topic, it has nothing to do with privacy.
The person here wasn’t mad about Proton charging money. They were mad that when they signed up to the service and entrusted login information to Proton it was not a restricted feature, but now Proton has started to request money for it and they can’t get access to it again.
Not to mention this person is already a paying customer, they just don’t pay the 13 dollars Proton started requesting to store a couple bytes of data, or at the very least provide temporary access for backup.
The topic of this post is that a company is charging money for altering what was previously not a restricted feature. That violates the third rule in the sidebar.
I agree OP has a right to be upset, but this post has nothing to do with privacy.
Try 2FAS (Auth and Pass): https://2fas.com/ This is a great service!
Pretty sure the warning signs were apparent when the CEO submitted to Trump. it just his “personal beliefs” and not representative of the company. Right.
Yeah, I tried to be charitable and assume they were just ignorant of how bad Trump is. I should have known better.
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Wait the Democrats respond to public shaming? At this point I thought they got off on it. He was doing his job but, he was kissing fascist ass just like Google, Microsoft, and Apple have not lobbying for privacy.
Why is it that just doing their job excuse or just following orders tends to be associated with questionable actions as opposed to positive ones? It’s starting to seem like a red flag if those two phrases get used for an action.
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Am I the only one that read the situation as he could only get GOP folks to be receptive that day? Like if it would have been dems it would have been the other way around. My wife went to DC to lobby for an issue and tried both parties. It’s a thing they do. He never specifically said he actually preferred one over the other, just that he got the response. I’m more interested in what the specific lobbying effort was. I am suspicious of them only because they are lobbying in US in the first place and because I’m suspicious of everything at this point. There was no damning info in the reporting on this issue.
Complimentary remarks to Republicans depicting them as a party open to being privacy respecting and respect for the rule of law. Took the Joe Rogan hand book of trying to sane wash the Republicans and downplay concerns regarding them while trying to come off as moderate.
And it aged terribly. Someone who went to Harvard and spent significant time in the US wasn’t blind to what those way less educated than him saw when it came to the direction the US was headed towards before Trump officially took office.
He was rightfully criticized because Trump never hid his intentions during the election, so people were not impressed by the pandering like all the current tech bros part of the Trump inner circle.
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Use keepassXC instead. You don’t need any kind of cloud for a password manager. Keepass database can by synchronized between devices with syncthing. Safer and free forever
Dude, jfc calm down. You pay a little money to get premium services, instead of them monetizing user data. This is the way the world works with paid software, except they’re not making money on your data and you, just you.
Maybe some context in what exactly you pay for would help too. I’m assuming you pay for a base tier of mail, bc I use their password manager too but pay for the full suite, and don’t have this issue.
Maybe also a chat with support might find this to be an unexpected bug, but instead you’re coming to Lemmy to the echo chamber of hate on proton which won’t help.
but instead you’re coming to Lemmy to the echo chamber of hate on proton which won’t help
You call it an echo chamber, others call it having some standards on how much your software should be taking advantage of you instead of the other way around.
You have to admit, there are plenty of people either on Reddit (especially) or Lemmy, that seem to crack on/bash on certain companies or views on topics as a heard mentality. I’m guilty of it in the past bc I wanted to trust the heard, but after doing my own research have found whatever it was to not be so bad.
I’ve not been here long, but man, the amount of hate I’ve seen towards proton so far is crazy.
Yeah and all of that hate is deserved, because their products suck, and so do the people who run the company.
Hahaha, please, do share why their products suck, especially the people running it! I’d love to hear something fresh other than claiming the CEO is some trumpster because of some ruin fill interpretation of a god damn tweet… Petty
Their data should have been grandfathered in rather than locked out. Premium is a ransom with the lock out model
It sounds like this is the free service charging to access data you already gave them with the expectation it would always be available later. And which might not exist elsewhere.
That’s not fremium, that’s ransomware.
Yes, that’s exactly how it worked, and it is ransomware.
Lol at you both! First, I think you need help with your dictionaries because you’re using the complete wing terminology… That or you’re super dramatic calling it ransomware LMAO. You’re probably also those types who jump to comment at anything CG just to post AI slop… Like how back in the day it was cool to post “first” on something.
There are free tiers and paid tiers, and sounds like OP was trying to work around those free tiers to get a few extra benefits. If not, and genuinely trying to use a certain way, why not contact support to try and get access to that data even temporarily, or go to community forum to see if it’s by design? Why not look for a proper resolution vs just complaining about it?
BTW I can completely understand the frustrations, but you gotta also understand not every single company or dev is going to use the same exact method, designs, goals, etc. Proton, starting from scientists not business entrepreneurs. They decided to build a suite of apps as alternatives to the popular big brother versions, the paid tiers help support the free ones so everyone could have access. The money also helps fund staff support, devs, qa, etc. Just saying. There’s a lot more polish on those apps than pretty much any actually free and private so out there. And having the support there to answer questions vs rely solely on wordy documentation or community forums is now speaking to the average Joe.
Wow, you are really full of shit. Stop wasting my time.
Useful idiot detected.
It is a shakedown to accept your data for free then charge you to access it later.
What the fuck else would you call that?
It kind of sounds like OP tried to circumvent limitations in the free tier by formatting the available field in a certain way, but this then got caught by proton and then stored “correctly”, which is in a way that requires the paid tier.
Uh no. First off, I’m not on the free tier. I’m not on the most expensive tier, but I do pay for my account $4.99 monthly. Second, I used the built in features exactly as intended. Every login entree in Proton Pass has the option to add additional fields that you can name. That’s what I did, every security question being the name, and every answer being the data filled in. There was nothing to circumvent, because at least according to their pricing plans, even the free tier claims to allow unlimited logins.
It is literally ransomware. They allowed me to enter data in their program as intended, and then held that data ransom in order to pressure me into upgrading into a higher tier.
I won’t say your wrong, but IMHO it’s unacceptable for a password manager to not warn you that information you give will be inaccessible without paying more money. Imagine if someone gave you 30 free entries before requiring a subscription, but let you add any number of accounts. Unless you want to reset all those passwords, your forced to pay them.
You sound like the kind of person who, in the 90s, would have defended Microsoft against GNU and Linux and the FOSS movement as a whole, “This is the way the world works.” No. I was using Keepass prior to Proton Pass. Proton proved to be a downgrade in every way. As a company they are in the same bracket as Ubuntu - trojan horse style grifters who wave juuust enough open-source around to lull users into dependency on a service that overall does not support user freedoms. They are grifters. It’s the same playbook as Google.
Software needs to be free on every level. It’s fine to sell free software, but if any part of it is proprietary, it’s as the FSF says - it’s a tool of unjust power over you.
And I don’t need that. Better alternatives already exist. Proton was straight up a downgrade.
So then, like many people, make the switch without being so vocally negative? Or post a comparison on how KeePass vs Proton- KP wins, etc.
Even more, Proton and other companies like them are a good popular gateway to introduce “the masses” to privacy and what it feels like to reclaim their personal lives. It also gives them a “big” name they can put some faith into that the apps will work/won’t crash, and aren’t invasive. So much other marketing and money is spent telling everyone the little guys are the hackers and data thieves, etc. So don’t trust them. So, the mentality is hard to shake.
I sound like the kind of person who understands how business models work (to an extent). Not every single person is going to setup full homelab environments to run all these locally hosted services, or spend a while researching and testing various FOSS applications to try and get "the very best"one. You sound like the kind of person who has a very stern opinion and gets upset when others don’t agree or your shouting doesn’t get them to understand why an alternative is better.
I work with a lot of users who don’t understand the basics of privacy or how data is sucked up at every corner of the Internet. I slowly plant the seeds to show them big names aren’t always better. Little by little they’re finding these things (popular little guys) on their own, and in that discovery keeps their interests piqued vs being told what to do.
Vaultwarden is free. Bitwarden is free. Bitwarden Premium is 10€/year.
For what it offers, Proton is pretty expensive. They are also making inter-operation with other services difficult or impossible.
There’s much worse, but they aren’t that great either.
Ok, thank you. A sensible response.
I think their appeal and approach is to target newbies to the whole privacy thing. They can replace much of the “Gooplesoft” ecosystems (just made that up that word lol) with their own version, offer support for those who’re learning/trucks migrating, etc. Maybe they overheard someone talk about it, are curious, or don’t know all the terminology in the FOSS community, or get overwhelmed easily.
I will forever plug Proton (unless they change) to friends and family as it’s a “big name” doing big tech, better… then they have proton support to rely on, not me lol.
Yeah, I usually approach this stuff from the standpoint of someone who is already actively self-hosting. For people stuck in Google/MS, it is certainly better.
Howdy. For the clarity of users such as myself, can you please clarify which “Proton” you’re referring to.
Bummer.
Eh. I am very happy with thwir service, but I didn’t opt for the free tier. It has replaced my old VPN service provider, 1Password, google’s 2FA, Google Drive, and the office suite is useful.
Since i was paying for other services that offered no privacy, switching to a single paid service with privacy ended up saving me money, so no complaints.
I too am happy. i migrated from Firefox password manager, google mail, Cisco duo (kill it with fire please for the love of Turing and Tesla), and several other services. the only thing they don’t have that I really want at the moment is collaborative document editing but I’m pretty sure that’s on the docket of “things to add”.
Bitwarden ! Host it yourself.
Vaultwarden 😎
Will host that myself eventually, but a little scared by hardware prices. All I have is a desktop PC with a 700W PSU, probably unsuitable as a home lab.
What tier do you pay for now? Did you ever downgrade your tier?
I am on Proton Plus, $4.99 per month, which I now see does not appear to extend to Pass benefits. I’ve switched password managers already, and am going to be moving everything else over to other apps and services and cancelling my Proton accounts entirely.
That’s fair, if something doesn’t work for you move on. I’m pretty happy with proton for now. Eventually I’ll try self hosting.
KeepassXC + Syncthing has worked fine for me for a few years. Sure, it’s a bit of a hassle and not exactly perfect, but nothing is. I have control over my data and I don’t have to pay anyone anything, that’s enough for me.
Also, tasty entrees 🤤
Hassle? What hassle? Adding a new device to the syncthing swarm and adding the folder where your database is stored?
I also have been using KeepassXC and syncthing for years. Best thing I have ever done!
I use a VPN and even if I allow local wifi sharing it messes with syncthing’s connections. It’s not a perfect system.
If you don’t host your own data, you don’t own it.
🫡
This is the route I’m taking. Keepass has always been tried and true. I switched from Keepass to Proton Pass for a while, and in more ways than this one complaint it has been very much a downgrade.
Proton does not know how to make quality software.
I use KeepassXC with rclone, and that works well too.
Good tip, thanks
Answer for all
“yourmom”
Because a bunch of dementia patients started leaving 1 star review as they kept on forgetting their passwords
Have you considered upgrading to Proton Lux™?
That’s crazy it’s basically ransomware
I tried protonmail not for the privacy purpose but just to have a normal web email client.
After wasting an hour before finding out you can’t disable the “sent from protonmail” footer without manually deleting it in each draft you make, I said screw it and deployed my own email server with stalwart lol.
It’s receive only because outgoing SMTP is a pain to make reliable these days and my ISP blocks outgoing SMTP anyway, but for everything else I now use Thunderbird.
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IIRC free users don’t have that option.
Yeah I’m on free tier(evaluating proton as a whole) and I don’t see this option in my mobile app. I’ll have to look at the web to see if it’s there…but I doubt it
*Edit, checked the web client. Found the option, but it’s a mail plus feature, so I can’t disable it as a free user.
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Yeah I wanted to complain about it, but when the service is free I don’t have any right to. I will say that I upgraded to paid and still ran into a limitation. On Gmail, I use the Snooze and Schedule Send options a lot. In Gmail I have scheduled financial reminders for literally years in the future. Proton only lets you schedule 90 days into the future, that’s it. I gotta wonder about the logic of that. At the very least, let me schedule messages until the end of my subscription.
It moght have changed but there is a setting for it now.
Pretty annoying that I’m just learning setting no signature did nothing since they added a second signature option tfor when sending from mobile and enabled it by default.
I have always hated this, the signature settings need to be unified. Why would I ever want a different signature to alert people that I am on my phome. Gmail allows ios to match their web signature but not android.
Sent from my fucking phone.
