I hate self check out. I’m a BYO bags person and the damn thing is always yelling at me, always talking mechanically at me, too loud. I would so much rather experience small talk.
Most stores in my city (in The Netherlands) just have a little terminal you can carry around the store with you. I scan my items with the terminal, it shows me the total price, discounts, points acquired (if I scan my customer card) and then i have the terminal scan the QR code on the self checkout and I just pay. Everything is already in my bag and they rarely check. It’s great!
The point is that we are being asked as paying customers to perform work which previously employed people to do it for us, strictly out of a profit motive for the store.
They are destroying jobs by shifting the workload onto the customer, so that some chain cunt can marginally increase their already immense wealth while fucking over the workers and the customers.
This gives me big “ok boomer” vibes. Instead of this, imo, snarky response, could you not simply politely say that you prefer a human cashier?
Remember the human.
I AM the human cashier when I do self-checkout. People don’t care WHO or what does it, they themselves just don’t want to.
Do what, drag a barcode over a flat surface and put an item in a bag? Oh no.
I’ll do that all day if it means I don’t need to interact with anyone.
I hate self check out. I’m a BYO bags person and the damn thing is always yelling at me, always talking mechanically at me, too loud. I would so much rather experience small talk.
Most stores in my city (in The Netherlands) just have a little terminal you can carry around the store with you. I scan my items with the terminal, it shows me the total price, discounts, points acquired (if I scan my customer card) and then i have the terminal scan the QR code on the self checkout and I just pay. Everything is already in my bag and they rarely check. It’s great!
What a great idea, it would also preclude the cost-surprise I experience at the register.
Correct, most people don’t want to bother with it.
What? You just stand there, wait for them to finish scanning, pay with card, and that’s it. 0 interaction.
The point is that we are being asked as paying customers to perform work which previously employed people to do it for us, strictly out of a profit motive for the store.
They are destroying jobs by shifting the workload onto the customer, so that some chain cunt can marginally increase their already immense wealth while fucking over the workers and the customers.
As as introverted person, I gotta say self-checkout machines are my favourite invention in stores.