Mike Johns was on his way to the airport when the Waymo robotaxi began circling a parking lot non-stop

Mike Johns boarded a driverless Waymo taxi to an airport in Scottsdale, Arizona, but it began spinning in circles in a parking lot.

He filmed the moment he was trapped in the vehicle, unable to stop the car or get help.

Johns said he almost missed his flight.

  • WindyRebel@lemmy.world
    0·
    5 months ago

    Yes and no. If you’re going to have an independent system like that malfunction then the CS needs a way to save someone from potential harm. People panic and cannot follow instructions and, honestly, this sort of service should have multiple safety features built in if someone is not in control.

      • Black616Angel@discuss.tchncs.de
        0·
        5 months ago

        Yes, but as a customer, who is probably driving in circles for a while now and needs to catch a flight, I would want this fixed right now.

        I mean who am I going to ask to stop the car otherwise? How can you be so numb? Of course it’s not the CS-reps fault, but the customer is completely in the right to react like that in a stressy situation when they have no one else to help them?

        • Chozo@fedia.io
          0·
          5 months ago

          I mean who am I going to ask to stop the car otherwise?

          There is a button 12" from his face that says “Stop”. He could’ve pressed it.