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  • weeeeum@lemmy.world
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    15 days ago

    Ive had some really bad problems with eBay and is actually why I went back to amazon.

    One item was taking a long time to ship with no label made, I contacted the seller and told me that things were super busy in Japan. I gave him the benefit of a doubt and I checked in another month later, I asked him just to refund it, h but he kept delaying and eventually I just tried to go to eBay customer service. THERE IS NO CUSTOMER SERVICE. There are only automated menus for you to click through for different options, and since at this point it was longer than 3 months I couldn’t do anything to get a refund, despite zero evidence of shipping being provided.

    I have had to refund some stuff from amazon from time to time and a couple other issues, but those are always sorted promptly, especially after speaking to customer service. The complete lack of any human to speak to on ebay gives me zero confidence buying from there.

    • /home/pineapplelover@lemm.ee
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      15 days ago

      I got scammed on a gpu once. It was a too good to be true listing and the seller only had like 1 review and yet I still bought it. Contacted ebay and they refunded me fairly quickly.