• disguy_ovahea@lemmy.world
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    28 days ago

    That’s simply not true. Apple still has the same one year limited warranty they had when iPods were released. Steve Jobs justified the higher premium because you were getting “the store in the box,” referring to the in-store troubleshooting and educational support at no extra cost.

    Source: worked for Apple for over a decade

      • disguy_ovahea@lemmy.world
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        26 days ago

        It means support and education at no cost. Troubleshooting and diagnostics is free at the Genius Bar. You only pay if hardware is replaced out of warranty. Free device and software education classes are available all day.