• bobs_monkey@lemm.ee
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    2 months ago

    You know why their sales are in the shitter? Because contractors have been going elsewhere. They’ve locked so much product behind lock-and-key, it then takes an hour to find someone to get it for you, and then you have to wait for that associate to zigzag through the store to bring it to the register, and then you have to wait while the poor cashier hands you three other people’s items before giving you what your items. The items they are locking up are the ones that contractors grab the most, not the stupid shit Suzie homeowner is coming to buy. On top of all that, the quality of their products keeps dwindling.

    Ain’t no one got time for that.

    • Brkdncr@lemmy.world
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      2 months ago

      I’m constantly finding shit opened and missing. Especially fasteners.

      If they knew what they were doing they would have a contractors isle that was open and had everything, and just restock it from the locked isles.

    • Glitterbomb@lemmy.world
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      2 months ago

      You’re not lying. I regularly buy spools of cable, and I used to have to hunt for an employee clear across the store. They put it out on the walkie and 15 minutes later someone wanders back to the wire cage. I just go elsewhere now, it’s cheaper everywhere else anyway.