Ticketmaster and Live Nation have destroyed the concert experience. But it didn’t use to be this way. Today, Oasis and Taylor Swift tickets might go for thousands of dollars, but back in 1955, you could see Elvis Presley in concert for less than the modern-day equivalent of $20.
That’s kind of the issue. Ticket master is killing the industry with a service problem.
This is same issue with gaming or shows. To quote the god of service “Piracy is a service problem”
Ticket master take 20-30% of the ticket price and own all the large venues.
This is a monopoly problem, not a service problem.
I mean it Could argued that is the service issue.