• theparadox@lemmy.world
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    4 months ago

    To be a pedantic asshole, technically enshittification is meant to refer to online services that follow an inevitable process of…

    1. Attract users/customers with high quality services/products to create a captive/dependent user base.
    2. Attract business customers (ex. advertisers or businesses that can benefit from access to the user base in some way) by offering them high value services by fucking over your captive user base create a captive/dependent busiess customer base.
    3. Fuck over your captive business customers to increase your own profit.

    Admittedly, I see enshittification used colloquially meaning basically “business found a way to fuck over its customers more than usual to increase their profit”. Perhaps that is what you mean by “General enshittification”.

    • Cowbee [he/they]@lemmy.ml
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      4 months ago

      Admittedly, I see enshittification used colloquially meaning basically “business found a way to fuck over its customers more than usual to increase their profit”. Perhaps that is what you mean by “General enshittification”.

      Correct, because the “traditional” definition you outlined with the 3 points is ultimately the same process with the same mechanics and same vectors of force.