Last week, I tried to register for a service and was really surprised by a password limit of 16 characters. Why on earth yould you impose such strict limits? Never heard of correct horse battery staple?
The worst is when it either won’t tell you what the character limit is so you have to just keep lowering it and retrying until it finally works, or when the infrastructure for signing up has a different character limit than the infrastructure for logging in, so you can sign up with a long password but can’t actually sign in with it. I once encountered a website that had this issue for both the password AND username so I had to change my password and then contact support to change my username. Absurd.
I used a service that had password validation on the “current password” field when you update your password. My password had stopped being valid due to a change in their password policy, but I couldn’t fix it because the “update password” form kept saying my current password was invalid. I know — you told me to change it!!!
I have had this before, I was so confused for a while.
Made account used my password manager, so I knew the password was correct, went around the loop a few times of “forgot password”; finally shortened form 25 to 16 characters and it just worked.
Honestly at that point, it’s not worth using the service to me if I have to contact support just to sign in.
I used to manage a system that had a longer character limit on the creation than in the sign in. To fix it, they just let you type in more characters when you signed in but only validated the first 8 anyway. 🤦♂️
The answer is always a poorly coded database. :(
What? The password should only receive the hashed password, and that’s gonna have a fixed length. What’s stored in the db should have the exact same length whether the password is 2 characters long or 300. If the length of the password is in any way a consideration for your database, you’ve royally fucked up long before you got to that point.
You are expecting a lot from someone who thinks a password needs a low maximum length. It makes sense to limit password length to avoid dos attacks, but certainly to something longer than 16.
There are going to be very few hashing algorithms that can take a certain byte value and hash it down into a unique smaller byte value. If you miscoded the database and stored the hashed passwords into a value of a fixed length, you have to abide by that length without some trickery or cleaveriness. Is that not the case? Every time I’ve seen this limitation in wild code that has been the case.
The answer is always a poorly coded everything.
“Your password may not contain any quotes or backslashes”
I know a bank with a 12 character max, no symbols password restriction.
Ridiculous
Mine does not allow spaces. They used to use a 4 digit pin as 2FA. Not a new pin you got every time you logged in, the same 4 digit pin.
Crazy that there are still banks that use a username and password for login.
What else should it be, aside from additional 2FA?
In my country all banks just use, instead of a username, the IBAN plus bank card serial number and they give their clients a hardware token that generates one time passwords. The client inserts their bank card into the hardware token then enter their PIN and gets the OTP to login. And when the client wants to make a transfer the bank generates a code that the client has to enter into the hardware token after entering their PIN to generate an OTP which the client uses to confirm the transfer. And if the client has the bank app installed on their phone the bank website generates a QR code which the client can scan with the app and then the client can login with their biometrics. Of course the client has to activate the app with the hardware token first.
This isn’t that much different from a username, password plus 2FA. But this way it takes out the weakness that is the client. This prevents the client from using an easy password or use a username and password that they use everywhere else. Old people don’t write down their password anywhere since there is no password. But they know their PIN by heart since they use it all their life. And it doesn’t rely on apps or SMS for 2FA. So people without a smartphone or even a mobile phone can still use it. Keyloggers are useless since the PIN is entered on the hardware token. Sure a sophisticated con is still possible but thefts like these https://appleinsider.com/articles/23/12/20/how-a-brazen-passcode-thief-used-stolen-iphones-to-rob-2-million where the thieves can drain a bank account if they just steal the phone and phone’s passcode and reset the 2FA are impossible.
The biggest weakness is ofcourse that if someone knows your PIN and obtains your bank card they can enter your bank account online. So the same security measure still applies with this that you should open a savings account at a different bank than your checking account.
I’ve seen plenty of UK banks use these card readers to authenticate transfers, but never just to log in
The biggest weakness is ofcourse that if someone knows your PIN and obtains your bank card they can enter your bank account online
So essentially it is 2FA, but the password is short enough to brute-force?
No the card will disable it self after three failed attempts.
I assumed as the card readers and cards are both offline devices they wouldn’t have a way to do this, are card blocks local in general?
Modern cards have a chip inside them that’s basically a very tiny computer. It can check how many times the pin was incorrect.
A lot of bank computing is a complete clusterf@#k. Getting even basic changes and bug fixes requires it being signed off on by various regulators and committees. Apparently, 18 months for a 1 line change is normal. This has ended up with layers of new work being frankensteined onto older systems. E.g. Internet banking, for a long time, physically printed checks, via an automated machine, posted them, and then had them read in, via an automated machine. Hence why Internet bank transfers took 2-3 days.
I had issues with my banks truncating my password a while back. It only looked at the first 8 characters.
One of my past banks used to be case-insensitive. They aren’t anymore (as far as I know). Their name starts with Key and ends with Bank.
My bank got busted a few years ago for cheating customers using their coin-counting machines. Literally nickel-and-dimed their own customers. They removed the machines and just threw loose cloth over the empty spaces - an ongoing testament to their shame, if they could feel shame, which they can’t. Out of sheer laziness I’m still with them.
Eons ago, I got an account for using a software on an IBM mainframe. Keep in mind that the machine used masks with fixed-width text fields on the terminal (TN3270, IIRC), even for the login mask. Being security cautious, the first thing I did after login was to change my password. The “change password” mask allowed for passwords of up to 12 characters, which I used freely. I logged out, got back to the login mask - which only allowed for an eight character password…
Ran into this when I chose a password for my new work e-mail. As my employer is Chinese, error messages show up in mandarin, so it took me a while to understand what the problem was: Must be between 9 and 16 characters long.
This is my biggest pet peeve. Password policies are largely mired in inaccurate conventional wisdom, even though we have good guidance docs from NIST on this.
Frustrating poor policy configs aside, this max length is a huge red flag, basically they are admitting that they store your password in plan text and aren’t hashing like they should be.
If a company tells you your password has a maximum length, they are untrustable with anything important.
bcrypt has a maximum password length of 56 to 72 bytes and while it’s not today’s preferred algo for new stuff, it’s still completely fine and widely used.
Wait, really? I always thought bcrypt was just a general-purpose hash algorithm, never realized that it had an upper data size limit like that.
If a company tells you your password has a maximumn length, they are untrustable with anything important.
I would add if they require a short “maximum length.” There’s no reason to allow someone to use the entirety of Moby Dick as their password, so a reasonable limit can be set. That’s not 16 characters, but you probably don’t need to accept more than 1024 anyway.
Why not? You’re hashing it anyways, right?
Right?!
Of course, but if you’re paying for network and processing costs you might as well cap it at something secure and reasonable. No sense in leaving that unbounded when there’s no benefit over a lengthy cap and there are potentially drawbacks from someone seeing if they can use the entirety of Wikipedia as their password.
You can also hash it on the client-side, then the server-side network and processing costs are fixed because every password will be transmitted using same number of bytes
You still need to deal with that on the server. The client you build and provide could just truncate the input, but end users can pick their clients so the problem still remains.
The server can just reject any password hash it receives which isn’t exactly hash-sized.
That would take care of it, you do nead to salt & hash it again server side ofc.
Sure but if my password is the entire lord of the rings trilogy as a string, hashing that would consume some resources
I think there are other problems before that 😂
Bcrypt and scrypt functionally truncate it to 72 chars.
There’s bandwidth and ram reasons to put some kind of upper limit. 1024 is already kinda silly.
True!
“If a company tells you your password has a maximum length…”
Uhhh no. Not at all. What so ever. Period. Many have a limit for technical reasons because hashing passwords expands their character count greatly. Many websites store their passwords in specific database columns that themselves have a limit that the hashing algorithm quickly expands passwords out to.
If you plan your DB schema with a column limit in mind for fast processing, some limits produce effectively shorter password limits than you might expect. EVERYONE has column limits at least to prevent attacks via huge passwords, so a limit on a password can be a good sign they’re doing things correctly and aren’t going to be DDOS’d via login calls that can easily crush CPUs of nonspecialized servers.
Just in case someone runs across this and doesn’t notice the downvotes, the parent post is full of inaccuracies and bad assumptions. Don’t base anything on it.
Why not just store the first X characters of the hashed password?
The hash isn’t at all secure when you do that, but don’t worry too much about it. GP’s thinking about how things work is laughably bad and can’t be buried in enough downvotes.
Where can I read more about how it’s not secure?
The Wikipedia article is probably a good place to start: https://en.wikipedia.org/wiki/Cryptographic_hash_function
Though I’d say this isn’t something you read directly, but rather understand by going through cryptographic security as a whole.
To keep it short, cryptographic hashes make a few guarantees. A single bit change in the input will cause a drastic change in the output. Due to the birthday problem, the length needs to be double the length of a block cipher key to provide equivalent security. And a few others. When you chop it down, you potentially undermine all the security guarantees that academics worked very hard to analyze.
Even a small change would require going to a lot of work to make sure you didn’t break something. And when you’ve read up on cryptography in general and understand it, this tends to be an automatic reflex.
None of which really matters. GP’s big assumption is that the hash size grows with input size, which is not true. Hash size stays fixed no matter the input.
It doesn’t matter the input size, it hashes down to the same length. It does increase the CPU time, but not the storage space. If the hashing is done on the client side (pre-transmission), then the server has no extra cost.
For example, the hash of a Linux ISO isn’t 10 pages long. If you SHA-256 something, it always results in 256 bits of output.
On the other hand, base 64-ing something does get longer as the input grows.
Hashing on the client side is as secure as not hashing at all, an attacker can just send the hashes, since they control the client code.
Then you can salt+hash it again on the server.
Hashing is more about obscuring the password if the database gets compromised. I guess they could send 2^256 or 2^512 passwords guesses, but at that point you probably have bigger issues.
It’s more about when a database gets leaked. They then don’t even have to put in the effort of trying to match hashes to passwords. And that’s what hashing a password protects against, when done correctly.
Can you not simply have a hashing algorithm that results in a fixed length hash?
That would be all of them, yes.
also, if they think a strong password is only about types of characters. a dozen words from as many languages and 5+alphabets is just as good!
its to the point I don’t bother remembering my passwords anymore, because this bullshit makes user-memorable-hard-to-machine-guess passwords impossible.
The number of government websites that I’ve encountered with this “limitation.” Even more frustrating when it’s not described upfront in the parameters or just results in an uncaught error that reloads the page with no error message.
Or accepts and silently truncates it 🤬
Oh I had the same thought. Whoever limits password length probably has many other shitty security practices.
If a company tells you your password has a maximum length, they are untrustable with anything important.
Lemmy-UI has a password limit of 60 characters. Does that make it untrustworthy?
It being open source helps because we can confirm it’s not being mishandled, but it’s generally arbitrary to enforce password max lengths beyond avoiding malicious bandwidth or compute usage in extreme cases.
OWASP recommendation is to allow 64 chars at least:
Maximum password length should be at least 64 characters to allow passphrases (NIST SP800-63B). Note that certain implementations of hashing algorithms may cause long password denial of service.
The lemmy-UI limit is reasonably close and as everything is open source, we can verifiy that it does hash the password before storing it in the database.
There is a github issue, too.
Its even better when they don’t tell you that your password is too long, and they truncate it somewhere unknown.
Tried a randomgen 32 character password at the local sheriff’s office. Copy and pasted it directly out of my password manager into the password creation field so I know I didn’t typo it and when I tried to login it wouldn’t work. Took me a bit of troubleshooting to figure out what happened.
That happens all the fucking time, and it’s infuriating. Most recent example was with Kagi, which I eventually found out had a max of 72, truncated, no warning. I bitched out their support and they were like ‘nbd, and it should have warned you’ and I’m like ‘nope, no warning at all’ which means they didn’t bother checking if a warning actually showed or prevented the input, just ‘I wrote it so we must be good’.
They claim to have fixed this, but ugh. Took me a half an hour, and I started with the suspicion that it was being truncated. Test your shit if you’re going to be stupid, people.
What are the benefits of a password greater than 72 characters? How high do you try to go?
The longer it is, the harder for anyone to guess, write down, remember, or brute force. For that long a password, someone can actually see my password and then have effectively zero chance of being able to use it.
But maybe it’s more a ”why not?” In one side it’s generated so you can use it equally well, and in the other side it should be hashed to a standard length so they should be able to manage it equally well.
Oh that’s evil.
Ive seen an account creation or password reset that let’s you do any length password, but the actual login page has a character limit.
About 10 years ago this happened to me at chase.com. IIRC they truncated at 30 characters at the time.
Here is a screenshot from the page where my meme came from. But it it not the only company out there with ridiculous password policies.
I got this from a bank. A BANK. Not only was it limited to 12 characters. THEY ALSO LIMITED THE SPECIAL CHARACTER SET.
I complained and was told, oh that’s why we have the security number for (a unchanging six digit code), and I’m like, that’s basically 1 password with 18 character limit and 6 of the characters are definitely numbers.
Not only that, 2FA is not available for logon, it just says “to authenticate certain types of Internet and Mobile Banking transactions”.
I couldn’t believe it. Surprise, surprise, there are no minimum password security regulations in Australia…
Fuck this! My bank has this, and not just that, the limit is 6 digits, that’s right, only digits and only 6 of them.
My balance is harder to guess than my password (if you include cents)
Fuck!
Use a different bank.
All of them do this where I’m based. 4 to 6 digits is common.
Online bank an option?
I’m talking about online banks. Not even worth engaging with the others.
I used to have to use a government-run website that required passwords to be exactly 8 characters
A lot of older systems I worked on had password requirement of exactly 7 characters, no special characters, no numbers and no upper case. Must have been interesting times in security when those systems were made.
How about a bank app that requires 6 numbers password (not the app PIN, but the user account’s password).
I had to make an account the other day with the absolute worst password requirements I’ve ever seen:
Do you know the password game?
The digits in your password must add up to 25.
Yeah but the stakes are higher in Jersey you can get fined or even jail for messing up that password.
When I was working on a password system a few years ago, I found some amazingly bad password requirements. One that stuck with me was it couldn’t contain any two digit years (e.g. 08).
I’ll also leave this here: https://dumbpasswordrules.com/sites-list/
I am now even more relieved that the NJ courts have removed me permanently from jury duty, so my chances of interacting with that entire nonsense has gone down. A bit. Just a bit down.
Now I just must try to not be taken to court or take one to court.
This is where hiding inside might help.
Ugh, I’m unfortunately even more bothered by the random extra spaces at the start of the first and last requirements than I am by the security horror.
My current employer has the dumbest restrictions for passwords to our core system. It is a large regional bank. Our core system must have a password that is either 7 or 8 characters long (nothing shorter or longer). It cannot have any vowels or special characters. It cannot have any capital letters. It cannot have two numbers in a row.
Easy. “psswrd1”
When it’s time to change your password, you can just change the “1” to a “2”.
Whoops. Forgot a restriction, can’t use repeating characters either so that one doesn’t work either.
“p4s5w0rd”
Yeah but then you gotta change it every 30 days and it can’t use any of your last 24 passwords so you can’t even cycle through 10 numbers in one spot or even two spots. So you’d have to do like “p0s0w0rd” and then do “p1s0w0rd” and so forth.
A prominent Australian bank has these requirements:
For Internet Banking, your password must be six to eight characters long.
To improve security, it should:
contain both numbers and letters.
include upper and lower-case letters (your password is case sensitive).8 character max means they’re running it on a mainframe I think, though I don’t know enough about mainframes to know if this is a normal level of bad or really bad
Could be (probably still is) running COBOL. It’s a combination of “if it works and costs money to upgrade, why change” but mostly “if we migrate one thing it will break five other things”.
8??? For banking? I haven’t used less than like 16 in at least 5, maybe 10 years. Jeez.
Tell me about it. USAA has a password policy of “between 8 and 12 characters.”
Like, that’s not even secure under old understandings of secure. A max of 12 should be, like, an actual offense with sanctions attached if they get hacked at some point. Especially for a financial institution. Ridiculous.
Definitely used a one-off password for that one…
Huh? I have had a USAA account for many years and my current password is far beyond 12 characters. I use both the website and the app…
Weird. I had to make up a new one cause all my normal passwords were too long.
Several people on here have had the same issue it seems, and Google agrees thats their limit is 12.
Not sure how you got around it. Maybe you’re using a USAA reseller or something? You sure that your password’s more than 12 characters?
Nope, direct account with USAA. I wonder if the way the user/pass is entered into the field, that it doesn’t trip the check for length? I don’t manually copy/paste, and also use autofill for initial setup/changing credentials. I’ve seen it before on other websites but it usually truncates on the login auth and yells at me.
…
I just tried it, actually - sonofabitch. It (the change password flow) took the password via pw mgr, (apparently) truncated it, accepted it; this was a while ago but I remember the process. Just now, the login flow takes my username, password, truncates it (50+ chars, 13, or 12, doesn’t matter), accepts it. 11 chars throws an ‘incorrect login’ message, so I don’t have a borked account. At no point has it ever complained about password length. Jesus christ.
Absolutely beautiful. What a company, lol.
The real beauty of it is that I can’t fathom the logic. Unless they’re storing the passwords as plaintext, it’s not like it can be a storage issue. The hashes will be a constant size. I guess it takes longer to hash bigger inputs, but like, that difference should be unnoticeable until thousands of characters.
Did the engineer who made it truly not fathom that people might have passwords longer than 12 characters? That’s the kind of mid-90s logic that makes me genuinely worry that the passwords aren’t hashed on the backend, or are just MD5’d or something…
Makes absolutely no sense at all.
I have to change my USAA password every few months because I forget about the 12 character restriction…
Wow that’s true, what a crock.
USAA strikes me as the most Wonder bread Texas Aw Shucks company that smiles to your face while outsourcing as much as possible (and stabbing you in the back in the process). Case in point. USAA only allows TOTP through Symantec’s proprietary app. I’m moving everything away from them except for auto insurance (which will likely go away at some point too as they’re not really that valuable for that anymore either).