One day many years ago I had too many drinks and being stupid and naive and I bought adobe cs5. I still use it on the same computer I installed it a decade ago. Activated and installed only once. Today they revoked the access to it. Clicking the link they say “revoked because purchased from an untrustworthy reseller”

Yeah… untrustworthy reseller, look at the invoice and see who sold&shipped that physical copy…

sold by adobe themselves

Contacted support, they said that they won’t do anything about it because it’s EOL.

Moral of the story: don’t do like me. If buying isn’t owning, piracy isn’t stealing. Never give your money to Adobe.

  • empireOfLove2@lemmy.dbzer0.comEnglish
    0·
    2 months ago

    SEND THIS TO LOUIS ROSSMANN. He absolutely will rake them a new one and companies tend to magically “fix” errors in their favor when people make a huge PR stink about it.

    It will help bring Adobe down faster too, because unilaterally revoking previously purchased licenses no matter how old is a great way to lose all trust from your corporate customers.

    Edit: also cs5 is universally pirated, this is now your legal perogative to pirate it to retain access to the copy you PAID FOR.

    • bizarroland@fedia.io
      0·
      2 months ago

      I will say that this is horribly fucked, nobody should have to burn through their 15 minutes of Fame in order to receive the basic goods and services that they have paid for.

    • ITGuyLevi@programming.devEnglish
      0·
      2 months ago

      It feels even dirtier because OP bought a physical copy, that feels so much more like Adobe broke it at night and stole it.

  • TrudeauCastroson [he/him]@hexbear.netEnglish
    0·
    2 months ago

    They were right, they are an untrustworthy seller.

    Reminds me of when all their customer data leaked, and obviously the people who pirated didn’t have that issue.

  • Apollo2323@lemmy.dbzer0.comEnglish
    0·
    2 months ago

    If the program is EOL why do they care if you use it or not? Like fuck thats really a nasty way on making you buy the new software. But you know what? If you are looking for a better version. Translate to Spanish Pirate Artist and you can find it there.

    • tiramichu@lemm.eeEnglish
      0·
      2 months ago

      You answered your own question. If OP can’t use it, maybe they’ll buy a subscription, thinks Adobe.

      Super scummy.

  • atro_city@fedia.io
    0·
    2 months ago

    This is what drives people to piracy. Then they whine about how pirates cost them money.

    • VieuxQueb@lemmy.caEnglish
      0·
      2 months ago

      What’s fumny to me is I remember watching a computer show on TV in late 90s they where interviewing an Adobe representative about the new Photoshop 5.0…

      The TV host asked what adobe though about pirated copies and the representative said on LIVE TV that Photoshop price was for professional who make a living out of Photoshop and that any hobbyist had nothing to fear about using a pirated copy as it only served to get more people knowledgable about Photoshop and if these started doing business in photography and neede Photoshop they would then pay for it so to not be unprofessional.

      • Sir_Kevin@lemmy.dbzer0.comEnglish
        0·
        2 months ago

        I remember this as well. Their whole stance was that they’d get get everyone using Photoshop even if people had to pirate it. That’s part of how it became the industry standard.

      • zod000@lemmy.mlEnglish
        0·
        2 months ago

        Microsoft low key had the same stance back in the late 80s to mid 90s and it definitely helped cement their dominance.

    • Fonzie!@ttrpg.networkEnglish
      0·
      2 months ago

      They didn’t whine about it even once here. They whined about their own untrustworthiness, which I can’t argue with.

  • DominusOfMegadeus@sh.itjust.worksEnglish
    0·
    2 months ago

    I would love it if you took them to small claims court on this. We all love piracy, but I would also love to see how that case turned out.

  • zephorah@lemm.eeEnglish
    0·
    2 months ago

    My elderly parent had this happen. Hobby is photography. Still used CS5. Boom, gone. Adobe wanted to sell a subscription plan when they called to figure out what happened, which just made them mad.

    But now they’re sad and not engaging their hobby because they no longer have CS5.

    Too bad I can’t get adobe on abuse of the elderly for this shit.

    • shininghero@pawb.socialEnglish
      0·
      2 months ago

      Yep, GenP is what I used for Substance Painter.

      There doesn’t appear to be a lemmy community for it yet, but the old subreddit is still active.