Oculus PC app setup crashes before launching, making installation impossible

(Event log details at the end) Trying to run OculusSetup.exe from the Meta website seems to be impossible on my home PC, as the installer hard crashes before any UI is even shown.

As expected, Meta support is completely and utterly fucking worthless. All they fucking do is email you the basic instructions already on their worthless ass website.

I am running Windows 10 x64 Home, and can be bothered to provide further tech specs if someone provides a specific reason for needing them. I also have Avast AV installed, but completely uninstalling and rebooting made absolutely no difference in outcome or error output.

Running the installer results in 3 administrative error events :

.NET Runtime

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Log Name: Application Source: .NET Runtime Date: 7/2/2024 2:26:29 AM Event ID: 1026 Task Category: None Level: Error Keywords: Classic User: N/A Computer: WarBox Description: Application: OculusSetup.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: System.ArithmeticException

Exception Info: System.OverflowException at System.Windows.Media.Imaging.ColorConvertedBitmap.FinalizeCreation() at System.Windows.Media.Imaging.ColorConvertedBitmap…ctor(System.Windows.Media.Imaging.BitmapSource, System.Windows.Media.ColorContext, System.Windows.Media.ColorContext, System.Windows.Media.PixelFormat) at System.Windows.Media.Imaging.BitmapImage.FinalizeCreation() at System.Windows.Media.Imaging.BitmapImage.EndInit() at System.Windows.Media.Imaging.BitmapImage…ctor(System.Uri, System.Net.Cache.RequestCachePolicy) at Daybreak.Gooey.SleekImage…ctor(System.Uri) at Dawn.Gooey.DawnWindow.OnLoaded(System.Object, System.Windows.RoutedEventArgs) at System.Windows.RoutedEventHandlerInfo.InvokeHandler(System.Object, System.Windows.RoutedEventArgs) at System.Windows.EventRoute.InvokeHandlersImpl(System.Object, System.Windows.RoutedEventArgs, Boolean) at System.Windows.UIElement.RaiseEventImpl(System.Windows.DependencyObject, System.Windows.RoutedEventArgs) at System.Windows.UIElement.RaiseEvent(System.Windows.RoutedEventArgs) at System.Windows.BroadcastEventHelper.BroadcastEvent(System.Windows.DependencyObject, System.Windows.RoutedEvent) at System.Windows.BroadcastEventHelper.BroadcastLoadedEvent(System.Object) at MS.Internal.LoadedOrUnloadedOperation.DoWork() at System.Windows.Media.MediaContext.FireLoadedPendingCallbacks() at System.Windows.Media.MediaContext.FireInvokeOnRenderCallbacks() at System.Windows.Media.MediaContext.RenderMessageHandlerCore(System.Object) at System.Windows.Media.MediaContext.RenderMessageHandler(System.Object) at System.Windows.Media.MediaContext.Resize(System.Windows.Media.ICompositionTarget) at System.Windows.Interop.HwndTarget.OnResize() at System.Windows.Interop.HwndTarget.HandleMessage(MS.Internal.Interop.WindowMessage, IntPtr, IntPtr) at System.Windows.Interop.HwndSource.HwndTargetFilterMessage(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef) at MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef) at MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object) at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32) at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate) at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32) at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)

Event Xml: <Event xmlns=“http://schemas.microsoft.com/win/2004/08/events/event”> <System> <Provider Name=“.NET Runtime” /> <EventID Qualifiers=“0”>1026</EventID> <Version>0</Version> <Level>2</Level> <Task>0</Task> <Opcode>0</Opcode> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime=“2024-07-02T08:26:29.5208066Z” /> <EventRecordID>79576</EventRecordID> <Correlation /> <Execution ProcessID=“0” ThreadID=“0” /> <Channel>Application</Channel> <Computer>WarBox</Computer> <Security /> </System> <EventData> <Data>Application: OculusSetup.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: System.ArithmeticException

</Data> </EventData> </Event>

Application Error 1

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Log Name: Application Source: Application Error Date: 7/2/2024 2:26:29 AM Event ID: 1000 Task Category: (100) Level: Error Keywords: Classic User: N/A Computer: WarBox Description: Faulting application name: OculusSetup.exe, version: 1.97.0.0, time stamp: 0x6632b1c5 Faulting module name: KERNELBASE.dll, version: 10.0.19041.4597, time stamp: 0xe77e2ab7 Exception code: 0xe0434352 Fault offset: 0x00140b92 Faulting process id: 0x2e28 Faulting application start time: 0x01dacc597bd3d92d Faulting application path: C:\Users-–\AppData\Local\Temp\OculusSetup-4a1e1d83-cbde-43f4-b781-b2517c0be2a3\OculusSetup.exe Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll Report Id: 2d236814-9329-4595-a463-331f921c2a4c Faulting package full name: Faulting package-relative application ID: Event Xml: <Event xmlns=“http://schemas.microsoft.com/win/2004/08/events/event”> <System> <Provider Name=“Application Error” /> <EventID Qualifiers=“0”>1000</EventID> <Version>0</Version> <Level>2</Level> <Task>100</Task> <Opcode>0</Opcode> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime=“2024-07-02T08:26:29.7018055Z” /> <EventRecordID>79577</EventRecordID> <Correlation /> <Execution ProcessID=“0” ThreadID=“0” /> <Channel>Application</Channel> <Computer>WarBox</Computer> <Security /> </System> <EventData> <Data>OculusSetup.exe</Data> <Data>1.97.0.0</Data> <Data>6632b1c5</Data> <Data>KERNELBASE.dll</Data> <Data>10.0.19041.4597</Data> <Data>e77e2ab7</Data> <Data>e0434352</Data> <Data>00140b92</Data> <Data>2e28</Data> <Data>01dacc597bd3d92d</Data> <Data>C:\Users-–\AppData\Local\Temp\OculusSetup-4a1e1d83-cbde-43f4-b781-b2517c0be2a3\OculusSetup.exe</Data> <Data>C:\WINDOWS\System32\KERNELBASE.dll</Data> <Data>2d236814-9329-4595-a463-331f921c2a4c</Data> <Data> </Data> <Data> </Data> </EventData> </Event>

Application Error 2

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Log Name: Application Source: Application Error Date: 7/2/2024 2:26:33 AM Event ID: 1000 Task Category: (100) Level: Error Keywords: Classic User: N/A Computer: WarBox Description: Faulting application name: OculusSetup.exe, version: 1.97.0.0, time stamp: 0x6632b1c5 Faulting module name: KERNELBASE.dll, version: 10.0.19041.4597, time stamp: 0xe77e2ab7 Exception code: 0xc000041d Fault offset: 0x00140b92 Faulting process id: 0x2e28 Faulting application start time: 0x01dacc597bd3d92d Faulting application path: C:\Users-–\AppData\Local\Temp\OculusSetup-4a1e1d83-cbde-43f4-b781-b2517c0be2a3\OculusSetup.exe Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll Report Id: e9a29fe3-f6d3-4e50-afa8-56100a08f8e7 Faulting package full name: Faulting package-relative application ID: Event Xml: <Event xmlns=“http://schemas.microsoft.com/win/2004/08/events/event”> <System> <Provider Name=“Application Error” /> <EventID Qualifiers=“0”>1000</EventID> <Version>0</Version> <Level>2</Level> <Task>100</Task> <Opcode>0</Opcode> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime=“2024-07-02T08:26:33.1126243Z” /> <EventRecordID>79580</EventRecordID> <Correlation /> <Execution ProcessID=“0” ThreadID=“0” /> <Channel>Application</Channel> <Computer>WarBox</Computer> <Security /> </System> <EventData> <Data>OculusSetup.exe</Data> <Data>1.97.0.0</Data> <Data>6632b1c5</Data> <Data>KERNELBASE.dll</Data> <Data>10.0.19041.4597</Data> <Data>e77e2ab7</Data> <Data>c000041d</Data> <Data>00140b92</Data> <Data>2e28</Data> <Data>01dacc597bd3d92d</Data> <Data>C:\Users-–\AppData\Local\Temp\OculusSetup-4a1e1d83-cbde-43f4-b781-b2517c0be2a3\OculusSetup.exe</Data> <Data>C:\WINDOWS\System32\KERNELBASE.dll</Data> <Data>e9a29fe3-f6d3-4e50-afa8-56100a08f8e7</Data> <Data> </Data> <Data> </Data> </EventData> </Event>

drspod@lemmy.ml

0·

3 months ago

I don’t know much about .NET but this looks like it could be a compatibility problem with the version of the .NET runtime that you have installed. Try downloading the latest version of .NET runtime from microsoft’s website and see if that fixes it.

infeeeee@lemm.ee

From the first message it sounds like it tries to load some image before it collapses. Do you have some strange color correction, monitor settings, night light? Multiple or external gpus? Variable or 60+ framerate?

Update your gpu drivers, unplug all monitors except the main one, reset any graphic related windows and driver settings youchanged to default.