Alt text: a text post that reads: Work in retail long enough, and you’ll eventually realize the rules for dealing with Customers are exactly the same as dealing with the Fae:

  • Avoid eye contact.
  • Never reveal your full name.
  • Accept nothing They offer you.
  • Never verbally agree or disagree with anything They might happen to say.
  • To apologize is to acknowledge a debt owed.
  • Under no circumstances are you ever to thank Them.
  • Remember that They are incapable of reading signs in human languages.
  • Rose Thorne(She/Her)@lemm.ee
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    6 months ago

    Oh, I know this fun.

    Creme cakes are generally part of my duties once every day or two. I have been asked what they are in so many ways.

    “What’s a ‘cram’ cake?”

    “Crem-me”

    “Crime”

    “Cree-me”

    Sometimes it feels like they go out of their way to get their weird pronunciation out. We make our banana bread loaves using the same mix. The price label, the signage, the advertisements in the local paper all call it “banana bread”. It looks like a loaf of fucking banana bread.

    I have been asked about “Dem 'nana crem cake things” so many times. What’s worse is, there’s an actual listing in our books for a banana creme cake. It’s not currently something we make, but it was at some point. Sometimes I don’t know if they’re just confused, or asking for a product we haven’t made in almost 20 years, because they’ll sometimes do that, too!

    • flicker@lemmy.world
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      6 months ago

      I would have to struggle not to pronounce the creme like they do in Harvey Birdman, Attorney at Law. “Crrrem.” Which is ridiculous.

      • Rose Thorne(She/Her)@lemm.ee
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        6 months ago

        If someone came in and actually did a Harvey Birdman, I’d probably give them a free cookie. My managers still don’t understand why my go-to recommendation for a new product is cookies on dowels. HAHA!