I had an issue with a UK supplier shipping to me in the US because UK mail is owned by DHL. Two shipments made it to the US, made it to New York, made it through customs and then… “Attempted Delivery, Kein Standort ausgewiesen, US.” Never seen again.
DHL kept trying to convince me and the seller that “Your German address is refusing shipment.”
“Last delivery hop was Flushing, NY.”
“No, last delivery hop was in Kein Standort ausgewiesen. That company refused shipment, it went back to the UK.”
“‘Kein Standort ausgewiesen’ is German for ‘No location reported,’ dumbass. Where is my package?”
“… We don’t know. Germany somewhere. Call them.”
Thankfully my vendor has refunded my money. Sadly, he no longer will ship to the US because this keeps happening to his customers. :(
I had an issue with a UK supplier shipping to me in the US because UK mail is owned by DHL. Two shipments made it to the US, made it to New York, made it through customs and then… “Attempted Delivery, Kein Standort ausgewiesen, US.” Never seen again.
DHL kept trying to convince me and the seller that “Your German address is refusing shipment.”
“Last delivery hop was Flushing, NY.”
“No, last delivery hop was in Kein Standort ausgewiesen. That company refused shipment, it went back to the UK.”
“‘Kein Standort ausgewiesen’ is German for ‘No location reported,’ dumbass. Where is my package?”
“… We don’t know. Germany somewhere. Call them.”
Thankfully my vendor has refunded my money. Sadly, he no longer will ship to the US because this keeps happening to his customers. :(