• FaceDeer@kbin.social
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      9 months ago

      They’re going to abuse their business customers to claw back all the value for themselves?

      • darganon@lemmy.world
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        9 months ago

        That word with a very specific meaning is popping up everywhere and used as “made worse” and it’s grating.

          • FaceDeer@kbin.social
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            9 months ago

            Sure, but that doesn’t mean we can’t complain about the directions the fluid is flowing. In this case a specialized term for something that didn’t previously have a popular term describing it has been rapidly diluted to mean “bad change I don’t like.” So that thing doesn’t have a specialized term any more, which hampers discourse.

            • Kichae@lemmy.ca
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              9 months ago

              The thing is, “enshitification” was never defined as “abusing their business customers to claw back all the value for themselves”. That’s merely one of the stages that Doctorow outlined as part of the enshitification process.

              Enshitification, as a whole, is the process of stripping value from a product or service from everyone except for shareholders.