Our hours state that last call is 15 minutes before close. If you come in at 16 minutes before close, sure, we’ll serve you, but we will not continue serving you 14 minutes before close, because that is after last call. The people I’m talking about are the people that hang around for an hour, sip their drink, nibble their appetizer and cause the rest of the staff to stay on for no reason other than to clean up after the customer leaves. This isn’t a “manager” thing, it’s a shithead customer thing.
I just don’t understand what your “close” is then. If I come in 14 minutes before close, there’s no food? Why would you list your closing time at 10:00 if you won’t serve me at 9:50? If your kitchen closes at 9:45 then your posted hours should be 9:45 or earlier. If you’re serving multiple courses then your close time should be no later than 8:30 if the kitchen closes at 9:45. If you’re a to go place, then it should just be 9:45.
If you’re just talking about someone going to Chipotle 5 minutes before closing and hanging out for 2 hours, sure, ya, dick move, but I think you can also just ask them to leave.
Our hours state that last call is 15 minutes before close. If you come in at 16 minutes before close, sure, we’ll serve you, but we will not continue serving you 14 minutes before close, because that is after last call. The people I’m talking about are the people that hang around for an hour, sip their drink, nibble their appetizer and cause the rest of the staff to stay on for no reason other than to clean up after the customer leaves. This isn’t a “manager” thing, it’s a shithead customer thing.
I just don’t understand what your “close” is then. If I come in 14 minutes before close, there’s no food? Why would you list your closing time at 10:00 if you won’t serve me at 9:50? If your kitchen closes at 9:45 then your posted hours should be 9:45 or earlier. If you’re serving multiple courses then your close time should be no later than 8:30 if the kitchen closes at 9:45. If you’re a to go place, then it should just be 9:45.
If you’re just talking about someone going to Chipotle 5 minutes before closing and hanging out for 2 hours, sure, ya, dick move, but I think you can also just ask them to leave.
Close is when they lock the doors.
You should be considerate enough to realize if you cannot order, eat, pay, and leave by closing. You didn’t get there in time.
Closing isnt when they stop taking orders, it’s when your supposed to get the fuck out.