• TheJesusaurus@piefed.ca
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    16 days ago

    This is so desperately needed. I lived in the UK for years and their immigration process was actually almost pleasant. Government services of all stripes are managed online through well designed, accessible web portals that have been designed for human use. The whole thing is better for citizens and for government. It’s cheaper, more deficient, more traceable.

    Coming back home and opening a government of Canada website felt insulting to me after a decade of being actually supported by a government.

    They want people to use services and make efforts to increase usership instead of using bad design and obscurity as a first-class to prevent overuse

    • rozodru@piefed.world
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      16 days ago

      as someone who is a web dev ALL gov of Canada sites have been infuriating to me for decades. the UX was an after thought I’d I’ve said more than once if I ever find the team or committee or person behind the UX I’d punch them in the throat. And make no mistake most Provinces and Cities aren’t much better. Looking at you City of Toronto. The entire country could do with a design overhaul.

    • Reannlegge@lemmy.ca
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      16 days ago

      I would not hold your breath even the CSE is hosted on US services with microslop 365!

      DOMAIN REGISTERED TO EMAIL (MX) WEB HOSTING (A RECORD) canada.ca SSC via Authentic Web (Canadian) Microsoft 365 Shared Services Canada (Canadian) gc.ca SSC via Authentic Web (Canadian) Microsoft 365 No A record (umbrella domain) parl.ca House of Commons via easyDNS (Canadian) not checked Microsoft Azure (US) parl.gc.ca subdomain of gc.ca, not registered Cisco gateway (US) not checked pm.gc.ca — Microsoft 365 Shared Services Canada (Canadian) pco-bcp.gc.ca — Microsoft 365 Shared Services Canada (Canadian) tbs-sct.gc.ca — Microsoft 365 Microsoft Azure (US) ssc-spc.gc.ca — Microsoft 365 No A record cse-cst.gc.ca — Microsoft 365 Microsoft Azure (US) crtc.gc.ca — Microsoft 365 Cloudflare (US) cra-arc.gc.ca — Microsoft 365 Shared Services Canada (Canadian) statcan.gc.ca — Microsoft 365 Microsoft Azure (US) justice.gc.ca — Microsoft 365 Shared Services Canada (Canadian) ec.gc.ca — Microsoft 365 Shared Services Canada (Canadian) hc-sc.gc.ca — Microsoft 365 Shared Services Canada (Canadian) ised-isde.canada.ca — Amazon, us-east-1 (US) Shared Services Canada (Canadian) international.gc.ca — Self-hosted (Canadian) Shared Services Canada (Canadian) cbc.ca CBC via Authentic Web (Canadian) Mimecast, EU-routed (UK) not checked (nameservers on Akamai, US)

  • ValueSubtracted@startrek.website
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    16 days ago

    Bit of a mixed bag.

    reduce duplicative work

    Never a bad thing.

    and operative costs

    Red flag when you’re not also talking about the efficiency and quality of the work being done.

    strengthen digital sovereignty and security

    I don’t think anyone’s going to argue with that.

    • Reannlegge@lemmy.ca
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      16 days ago

      I hope they really mean digital sovereignty, the CSE (our kinda sorta CIA) uses microslop 365 for email and Azure for web hosting.