In the last year, I've been through over a dozen cities and used public transport in all of them. It is wild just how confusing and complex buying a ticket can be. While some cities obviously take a user-centred approach to ticketing, others appear to take a Kafkaesque delight in a bureaucratic maze of zones, apps, and intricate restrictions. One of the seminal texts in computer systems design…
i agree that this sounds nice, my one quibble would be with regards to citizenship. i fear in trying to discriminate against tourists, you’d actually be penalising vulnerable marginalised people who don’t have citizenship in their own country. if the goal is to reduce car use, i think some tourists getting a free ride is worth it