It can give clear information about tickets and tariffs, but not all do! The region or operator can also give clear info on their website, but not all do. If they don’t put it on the website, why would they put it on the app ?
About those tickets. I’ve been bitten at least once by an app not even mentioning a paper ticket that was cheaper for my journey. And once by an app not mentioning that the needed ticket not available on the app could not be bought from the driver either, but was on a different app, but there we 're getting into Paris levels of silliness !
You have a good point, apps will be convenient for the locals who need to buy weekly/monthly tickets.
But for a tourist hopping from city to city, it’s a bit annoying. In my case I went from Basel/Weil Am Rhein where I had to have an app for the local (and excellent I may add) 3-cities ticket, then I went to Mulhouse, that’s another app, then Belfort. Good thing I didn’t push to Besançon or it would have been a 4-apps trip!
The developers bankruptcy forced Belfort to adopt the region’s app apparently, that should have been the case from the start.
I like having the option of an app because it gives clear information about the tickets available and the tarif zones.
I also find it convenient to have the ticket on my phone, as I can’t lose it there.
I don’t think this should replace paper tickets though. It should be available on top of paper tickets.
It can give clear information about tickets and tariffs, but not all do! The region or operator can also give clear info on their website, but not all do. If they don’t put it on the website, why would they put it on the app ?
If the app has tickets it often includes information about these tickets. Not all do but most of them
About those tickets. I’ve been bitten at least once by an app not even mentioning a paper ticket that was cheaper for my journey. And once by an app not mentioning that the needed ticket not available on the app could not be bought from the driver either, but was on a different app, but there we 're getting into Paris levels of silliness !
You have a good point, apps will be convenient for the locals who need to buy weekly/monthly tickets.
But for a tourist hopping from city to city, it’s a bit annoying. In my case I went from Basel/Weil Am Rhein where I had to have an app for the local (and excellent I may add) 3-cities ticket, then I went to Mulhouse, that’s another app, then Belfort. Good thing I didn’t push to Besançon or it would have been a 4-apps trip!
The developers bankruptcy forced Belfort to adopt the region’s app apparently, that should have been the case from the start.