It just dawned on me that Netflix is behaving exactly like Google: https://killedbygoogle.com/. Many of their shows do not survive past season one, so people no longer follow new shows for fear that they will be canceled. Similarly, many people do not trust new Google services for fear that they will be canceled.
Additionally, at least at one point (I heard), many Netflix shows had increased costs and payments if there was a third season - leading to Netflix cancelling many things after a second season, to avoid those extra costs.