Mine is SiriusXM. When I feel like I want to con them out of trials with multiple accounts (because they don’t really keep account information for too long), I have to go to their website because their app is essentially useless unless you’re subscribed. But their website is awful because of not design alone but function. Their lookup tool for license plate, VIN or radio ID never works so it’s pointless to try. They don’t make it apparent that you can select the stream access, they make you have to waste time before you figure that out.
And their tech support? Awful.
Every time I am forced to open the IBM documentation, I not only not find what I was looking for, I am extremely frustrated because I literally couldn’t tell that the information is not there. The site is slow, the search is fucked, and I hate how corporate it is.
Same goes to Microsoft documentation.
I counter with the Red Hat site (but it’s part of IBM).
Google something and the red hat support site comes up and hides the answer like it’s Experts Exchange from 2010 behind a service contract.
Yeah, I deal with that one quite often, too. Usually just for Redis commands, but god forbid I need anything besides that.