• wizardbeard@lemmy.dbzer0.com
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    2 days ago

    I’ve been through the hellscape where managers used missed metrics as evidence for why we didn’t need increased headcount on an internal IT helpdesk.

    That sort of fuckery is common when management gets the idea in their head that they can save money on people somehow without sacrificing output/quality.

    I’m pretty certain they were trying to find an excuse to outsource us, as this was long before the LLM bubble we’re in now.

    • swlabr@awful.systems
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      2 days ago

      oh, absolutely. I mean you could sub out “LLM” with any bullshit that management can easily spring on their understaff. Agile, standups, return to office, the list goes on. Management can get fucked