bimbimboy@lemm.ee to Technology@lemmy.worldEnglish · 3 days agoHalf of companies planning to replace customer service with AI are reversing coursewww.techspot.comexternal-linkmessage-square179fedilinkarrow-up1909arrow-down17cross-posted to: [email protected]
arrow-up1902arrow-down1external-linkHalf of companies planning to replace customer service with AI are reversing coursewww.techspot.combimbimboy@lemm.ee to Technology@lemmy.worldEnglish · 3 days agomessage-square179fedilinkcross-posted to: [email protected]
minus-squareCroquette@sh.itjust.workslinkfedilinkEnglisharrow-up8arrow-down1·2 days agoYeah but these pesky workers cut into profits because you have to pay them.
minus-squareMangoCats@feddit.itlinkfedilinkEnglisharrow-up2·1 day agoThey’re unpredictable. Every employee is a potential future lawsuit, they can get injured, sexually harassed, all kinds of things - AI doesn’t press lawsuits against the company, yet.
Yeah but these pesky workers cut into profits because you have to pay them.
They’re unpredictable. Every employee is a potential future lawsuit, they can get injured, sexually harassed, all kinds of things - AI doesn’t press lawsuits against the company, yet.