You can try clearing your cache, retyping your account number exactly as it is shown, and then typing DELETE in all caps again. Good luck. They always make you type it in all caps, though.
Posting the screenshot with the wrong information entered, that hinders help.
I dont recall a body on this post the first time I read it. Its possible I did not see it because it was below the picture. So formatting matters when you need help.
You also came across as annoyed and frustrated immediately, I get it, and apologize for missing an important note in your message, thats just what happens sometimes though. Nbd.
You can try clearing your cache, retyping your account number exactly as it is shown, and then typing DELETE in all caps again. Good luck. They always make you type it in all caps, though.
Did you read the comment?
Specifically,
In any case, that wasn’t the problem. I just entered an email anyway and that worked.
Next time, dont ask for help if this is how you take it.
What am I doing wrong? Genuinely asking.
Posting the screenshot with the wrong information entered, that hinders help.
I dont recall a body on this post the first time I read it. Its possible I did not see it because it was below the picture. So formatting matters when you need help.
You also came across as annoyed and frustrated immediately, I get it, and apologize for missing an important note in your message, thats just what happens sometimes though. Nbd.
Sorry, I honestly didn’t mean to come off as annoyed.
You’re good. Just glad you figured out your problem :)