As AI nurses reshape hospital care, human nurses are pushing back
apnews.com
The next time you get a call about an upcoming medical appointment you may not be talking to a human.

The next time you’re due for a medical exam you may get a call from someone like Ana: a friendly voice that can help you prepare for your appointment and answer any pressing questions you might have.

With her calm, warm demeanor, Ana has been trained to put patients at ease — like many nurses across the U.S. But unlike them, she is also available to chat 24-7, in multiple languages, from Hindi to Haitian Creole.

That’s because Ana isn’t human, but an artificial intelligence program created by Hippocratic AI, one of a number of new companies offering ways to automate time-consuming tasks usually performed by nurses and medical assistants.

It’s the most visible sign of AI’s inroads into health care, where hundreds of hospitals are using increasingly sophisticated computer programs to monitor patients’ vital signs, flag emergency situations and trigger step-by-step action plans for care — jobs that were all previously handled by nurses and other health professionals.

  • enumerator4829@sh.itjust.worksEnglish
    31·
    13 hours ago

    But why use money to innovate when there is profit to be made and laws are just made up?

    AI is the new kid on the block, trying to make a dent in our society. So far, we don’t really have that many useful or productive deployments. It’s on AI to prove it’s worth, and it’s kinda worthless until proven otherwise. (Name one interaction with a commercially deployed AI model you didn’t hate?)

    So far, Apple is failing with consumer products, Microsoft is backing off on GPU-orders, research showing commercial GenAI isn’t increasing productivity, NVDA seems to cool off and you expect the benevolent commercial health care industry to come to the rescue?

    Yeah, I’ll keep my knee jerk reaction and keep living with my current socialised health care.

    • Nurse_Robot@lemmy.worldEnglish
      11·
      13 hours ago

      AI helped me write papers in college, helped write letters to relatives, helped me create a very successful GoFundMe when my grandfather was hospitalized, helped me self diagnose a skin condition, and helped my mental health when I couldn’t see a therapist. There are 5 interactions with commercially deployed AI models I didn’t hate. There are a lot more.

      • enumerator4829@sh.itjust.worksEnglish
        31·
        13 hours ago

        I’m using ”Commercially deployed” in the context of ”company you interacted with had an AI represent them in that communication”. You don’t use AI for that to increase costumer satisfaction. (I wonder why I haven’t seen any AI products targeted at automated B2B sales?)

        I won’t argue that GenAI isn’t useful for end consumers using it properly. It is.

        (As an aside, I hope you and your grandfather get better!)