Technically they can citizens arrest you, but it’s such a massive legal can of worms that they’re told not to. Even during security guard training they basically told us it’s not worth whatever hassle comes of it. Plus if you feel you’re innocent, you can defend yourself against the crime of kidnapping using reasonable and proportionate force.
Our local shopping centre does employ some gung-ho looking security guards, but all they do is call the cops. Not like I’m trying to cause trouble, I just want to pay and leave without getting questioned.
I’m sure the minimum-wage-slave who was just doing what their boss ordered them to do (as their boss watches on to make sure they’re being “assertive” enough) really cares that you said no… they’ll totally lose sleep over it, that’ll teach 'em for following orders.
If they have a reason to delay me, that’s fine. Otherwise, I paid for my goods and I’m leaving. It’s not about them losing sleep, it’s about the principle.
And I’m sure if someone turned up at your workplace and gave you attitude for just doing your job you’d just love it.
As someone in a role where I often have to be the punching bag and just cop it over decisions that are 100000% outside of my control, I have ZERO tolerance for people who treat front line workers like they’re the enemy. By all means I agree that it’s crap and customers shouldn’t be treated like criminals, I’m with you there, but take it up with their management don’t make the workers day any worse than it already no doubt is.
Power trips. I’ve had a Woolies’ worker demand to check my bags and receipt (all goods bought at Aldi). I just said no and walked out.
Absolutely zero consequences.
If they want to search you, tell them to ring the police or get out your way.
Technically they can citizens arrest you, but it’s such a massive legal can of worms that they’re told not to. Even during security guard training they basically told us it’s not worth whatever hassle comes of it. Plus if you feel you’re innocent, you can defend yourself against the crime of kidnapping using reasonable and proportionate force.
Our local shopping centre does employ some gung-ho looking security guards, but all they do is call the cops. Not like I’m trying to cause trouble, I just want to pay and leave without getting questioned.
Basically unless they’ve seen you steal something and haven’t lost sight of you since it happened, they have very little legal right to detain you.
I’m sure the minimum-wage-slave who was just doing what their boss ordered them to do (as their boss watches on to make sure they’re being “assertive” enough) really cares that you said no… they’ll totally lose sleep over it, that’ll teach 'em for following orders.
If they have a reason to delay me, that’s fine. Otherwise, I paid for my goods and I’m leaving. It’s not about them losing sleep, it’s about the principle.
And I’m sure if someone turned up at your workplace and gave you attitude for just doing your job you’d just love it.
As someone in a role where I often have to be the punching bag and just cop it over decisions that are 100000% outside of my control, I have ZERO tolerance for people who treat front line workers like they’re the enemy. By all means I agree that it’s crap and customers shouldn’t be treated like criminals, I’m with you there, but take it up with their management don’t make the workers day any worse than it already no doubt is.
I agree with all your points but…they literally just said “no”
“Power trips”, “get out of my way”, maybe I’ve just been punched too many times today but the attitude here seems crystal clear to me.