Sony really managed to erase one of their best-selling games in less than 3 days, for literally no potential gain at all. All risk, no reward: what a fuckin’ business strategy
I’m glad people are pushing back against this. All the unnecessary account creating has gotten out of hand.
Can’t wait to see the complaints when they rebuy the game and their progress is gone.
They’d be stupid to delete progress… that just sounds like it’s a way to guarantee that nobody returns instead of trying to lure them back.
…but then again, I suppose we’ve learned that business decisions aren’t their strong suit 🤷♂️
Why in the hell would they save progress for a player that has refunded the game? You’d have to be delusional to assume that.
Literally the opposite. Why would they ever do that? You are underestimating how easy it is to do nothing, game progress is beyond negligible in terms of storage space. And deleting it would reduce any chance of returning customers.
Look at it from sony’s PoV, if they did delete saves and then the community becomes less upset next year, why would they want to preemptively prevent people for giving them another chance?
Not only would it be a terrible business and PR move, there is just no precedent for this type of thing. Do MMO’s delete your characters once you unsub? Or do they just sit tight and wait for you to come back?
I know FFXIV saves your data. You’re welcome back anytime with your account
Not if you refunded the purchase price of the game. Letting your payment lapse isn’t the same thing….
My original comment was more about a hypothetical scenario, based on previous incidents. Now seeing the response my comment got.
I hope they do.
There’s nothing I love more than seeing G*mers throw temper tantrums like the little babies they are.
I’ve tried to refund twice in the past 2 days with no luck. Would love to know what option people are selecting and what message they are including to steam to get it
Where do you live? Sprinkling in some consumer law may help
I live in France, so I would be covered by EU consumer laws. Not something I’m familiar with at all but definitely something that could help
Quote the right to have the advertised service delivered and that substantial changes can’t be forced without a right for the buyer to refuse and cancel
https://www.europe-consommateurs.eu/en/shopping-internet/guarantees-and-warranties.html
See the points on conformity
Not legal advice (I don’t even live in Europe), but this might be helpful: https://commission.europa.eu/business-economy-euro/doing-business-eu/contract-rules/digital-contracts/digital-contract-rules_en