Order for pick up. They give those workers a handset that optimizing their walk through store.
The fact that they have this and don’t make it part of the customer experience is another reason these companies are fucks.
They want you to wander and spend more. Physical dark patterns. Grocery stores are full of them.
Making lanes so small that 2 grocery carts can’t even fucking pass each other.
Even if the aisles are wider, some oblivious ass with no situational awareness will angle their cart to block you.
Between my ADHD and the amount of different places we go for groceries I can never remember well enough where anything is to get mad about them changing it. My wife though has finally gotten to the point where the music they play on the radio in the grocery stores is actually getting good which was her sign she’s getting old.
Imma be honest, hate shopping, so I always hated when they rearranged. I literally make mental map and plan most optimal route to gtfo asap from whatever shop I have to suffer through so making that plan moot irks me.
God bless automatic checkouts.